Southboro Auto Tech - Southborough, Massachusetts

Emmy Giroux

Eric and his uncle were absolutely amazing. We had issues with our car travelling and came upon this shop. They thoroughly took their time and looked everything over many times until a solution was found. I wish we lived close by to get regularly serviced by them. We are forever grateful to be home safe thanks to their help.

Sean Burrell

I have been coming to this service business for over seven years. I have used them for all our cars in that time. Honestly I just cannot say enough good things about them. I have no intention of using any other business to work on my cars. Their honesty and integrity are second to non. This month alone when I brought my sons Subaru in for a costly repair. They were able to research that it was a previous fault and actually contacted Subaru directly. Allowing the fault to be fixed by Subaru at a nominal charge. It is this going above and beyond that I love about them. 5 stars hands down!

Bergantino Audio

We have taken the car to Southborough Auto Tech over the past 8 years for repairs and gas. The new owners are great people who help to find the right solutions and answer all questions regarding the work needed. Always get the best advice and work done here. The help are always friendly and kind. This goes along way!

Mitchell Cook

I had my car towed here for a repair. The repair ended up being some coolant sensor issues. The staff were very friendly, but they kept the car for 3 days and then I ended up paying twice the cost of the parts for labor for a total of 3x the cost of the parts. Their communication was very poor as well, they did not call to confirm that they were replacing parts and I also had to call to confirm that I could pick the car up several times after they told me they would "call me back with an update in 20 minutes", which never happened. Overall the quality of the repair was good, but because of their service I would not recommend them.

Kris Masison

My car quit on me as I was traveling 495 to go to a training. The car was towed to Southboro and I was dropped off to the training ... I was in a panic!! I am not from the area, had a crazy training to attend and was just a mess over the entire situation. Bobby was my first contact and was super, reminding me to breath .. it's a car. Due to the training I could not answer phone calls .. so he texted me updates throughout the day. The cost of the repairs were more than what I wanted to invest in the car (transmission) and were in line with what I researched for cost in my area. Bobby helped me find a buyer for the car when my plan did not materialize. EVERY step of the way Southboro was kind and supportive. Although I wish the circumstance I met these men were different ... I am grateful that it was this bunch who were placed on my path. Really made a pretty yucky situation a lot less yucky. THANK YOU

Stephen Canova

For the record, I'm going to start this off by saying I have never left a review on any business before in my life. However, I think is important to let readers know my experience at this shop.

I went here for a routine oil change, filled out the paperwork with my info (phone number, email, etc). The man who seemed to be in charge let me know my inspection sticker was expiring soon, and I should come back to get it done. I said great maybe in a few weeks. Everything seemed to go well and I was on my way.

Due to the fact I left my phone number he called me a few weeks later to see if I wanted to come back to get a new inspection sticker. Now... to be completely honest, I live almost an hour away from this shop and wasnt planning on ever going back. I went for the initial oil change because they were convieniently close to one of my stops for work.

Since I'm in customer service, I said to myself "wow this guy really is showing some great service reaching out to me to get my inspection sticker done in time." So what did I do? I drove back an hour to get the sticker from this particular gentlemans shop, and he gives me a REJECTION sticker for a bubble the size of a penny on my tire.

In my past experience getting inspection stickers people that work there almost ALWAYS let you know before you pay them if you're going to pass or not. He did not do so and completely inconvienced the pat 3 month of my life with my car due to the fact I've been driving around with a rejection sticker because I was forced to get 4 new tires and couldn't just get the 1.

Long story short, they're in it for a quick buck and not long term customers, which I could've been. Go elsewhere.

Gimmy Liu

An honest place, attention to details, friendly and trusting.

The mechanic asked me to go for a test drive to validate the fix before paying. I was genuinely taken away by this.

I stumbled upon this shop on my road trip. I wish I have one of these shops in my area.

Thank you!

Maryann N

Kelly and Shawn were amazing. Kelly said to stop by and Shawn helped me with my tire immediately. What I thought was one was actually two! metal pieces that were embedded in my tire. He patched it and put the tire back on my car. Thank you so much Southborough Auto Tech - I'll definitely be back for any other car problems I run into.