Service Automotive LLC - Derby, Kansas

Felipe Miglorancia

Saw all 5s in the reviews here and decided to try it out. Only reason to get uncomfortable me giving it a 5 is will need to keep competing with others for their time! Serious - very knowledgeable, go to the root of problem and have not tried over-selling anything. Inspected the vehicle and thoroughly shared away. Took time to explain things. Just had to wait in line for appointment but that's what you get when their service is so good. Very happy to have found a great mechanic in Derby. Both Mr. Doug the mechanic and helper Tiffany served me very well.

Selby LeBert

Doug got my car running and the price was much lower than I expected for the amount of work that I feel he did. My wife is really happy to see her dad's car running again.

K JON D

Doug in Derby was recommended to me by someone who was aware of my 5 month nightmare experience with another shop in Wichita. After that 5 months, my car still sounded like a truck with exhaust fumes inside. Now, I will recommend Doug to others...fast and excellent exhaust system work, fair rates, no exhaust fumes, & and my car sounds like a car. Thank you Doug!

Stephanie Hill

Doug is the best! He has been taking care of me and my mom for years. I would not go anywhere else. If it doesn't need fixed, Doug will tell you. He's honest, the price is fair, and the work is excellent! But above that, he communicates, he's thoughtful, and it's truly the little things that count . Doug really cares about his customers, and he makes our lives better.

Lonnie Heston

When you walk in, you never know what you'll find in progress. Great, honest mechanic named Doug will take care of your car better than his.

Dennis Craven

A friend of mine had an ongoing problem with his car. He went to several mechanics with no solution. We got together last week for breakfast, and I asked him how his car was going. He told me he took it somewhere and they found a very simple problem that was easy and inexpensive to repair. This is the shop.

Jamie Wallace

Knowledgeable, friendly, fair pricing. Didn't try to add-on unnecessary repairs or "mansplain" services that needed done to try to take advantage of my being a girl.

That may sound silly, but it's a big issue and very frustrating when you should be able to trust your mechanic. Every time I look for a new mechanic in a new town, I have this problem and even experienced with local places in Derby that have very high reviews.

Doug, on the other hand, is doing his job because he loves it and because he's there to provide a service not be a salesman. He's a straight shooter and won't sugarcoat anything, but he's trustworthy and does great work. Those qualities are already more valuable than saving a few bucks. Obviously car repairs are expensive, so it's a major bonus that he has the most affordable prices around of anyone that does the same quality of work.

Mike B

Very dependable service. Work is completed in a timely fashion. Very trustworthy, I do not hesitate to send others his way. Will not do unnecessary repairs like some mechanics will do. And he is well versed on all vehicle makes / models. I've now used Doug for years, and I know if a repair is done on my work trucks or my personal vehicles, it needed to be done. And you always get an estimate up front which is great.
I highly recommend Service Automotive.