R.W.’s Inc - Lee, Massachusetts

R.W.’s Inc. es un establecimiento de reparación de automóviles de reconocido prestigio, ubicado en el corazón de Lee, Massachusetts. La dirección física es Dirección: 35 Run Way, Lee, MA 01238, Estados Unidos, y pueden ser contactados a través del Teléfono: 4132430946. Su página web, accesible a través de rwstowing.com, ofrece una visión completa de sus servicios y recursos.

Características y Servicios Ofrecidos

R.W.’s Inc. se ha consolidado como un taller mecánico de confianza, especializado en la reparación de automóviles de diversas marcas y modelos. Ofrecen una amplia gama de servicios, que incluyen, pero no se limitan a: cambio de aceite, mantenimiento general, diagnóstico de fallos, y reparaciones más complejas. La empresa demuestra un compromiso con la excelencia, asegurando que cada vehículo reciba la atención y el cuidado que merece. Su reputación se basa, en gran medida, en la rapidez y eficiencia con la que gestionan las reparaciones, como se evidencia en las numerosas valoraciones positivas que reciben.

Accesibilidad y Comodidad para el Cliente

R.W.’s Inc. pone un énfasis particular en la accesibilidad para todos sus clientes. El local cuenta con entrada accesible para personas en silla de ruedas, así como estacionamiento accesible. Además, dispone de sanitarios accesibles para personas con movilidad reducida, garantizando un entorno cómodo y seguro para todos. La empresa también ofrece servicios de pago modernos, incluyendo pagos móviles mediante NFC, así como las opciones tradicionales de tarjetas de crédito y tarjetas de débito.

Opiniones y Valoración del Cliente

R.W.’s Inc. cuenta con una sólida base de clientes satisfechos, según lo reflejan sus 182 valoraciones en Google My Business, con una opinión media de 4.2/5. Esta alta valoración sugiere que la calidad del servicio, la profesionalidad del personal y la atención al cliente son pilares fundamentales de su negocio. La rapidez en la resolución de problemas, como se menciona en algunas reseñas, y la transparencia en los precios, parecen ser factores clave que contribuyen a la satisfacción del cliente.

Información Recomendada y Contacto

Para aquellos que buscan un taller mecánico fiable en Lee, Massachusetts, R.W.’s Inc. es una excelente opción. Se recomienda encarecidamente concertar cita con antelación, especialmente durante los periodos de mayor demanda. La empresa se esfuerza por ofrecer un servicio eficiente y personalizado, respondiendo a las necesidades específicas de cada vehículo y cliente. A través de su página web, rwstowing.com, se puede obtener información más detallada sobre los servicios, los precios y el horario de atención. Además, se pueden solicitar presupuestos personalizados y programar citas directamente online.

👍 Opiniones de R.W.’s Inc

Luis E.

5/5

Super el servicio SUPER.

Norberto A.

5/5

El mejor cerbisio y el mas rapido grasias

Maureen O.

5/5

I broke down on the Pike and the cop called this place for me. I was worried to see an unknown mechanic but it wound up being a very reasonably priced repair. (They told me my engine overheated due to a problem with coolant valve). Thank goodness - all's well that ends well.

Jane B.

5/5

Thank you so much to Kelsey and the rest of the team here! My family member broke down on the Pike and lost phone service for a bit. Luckily I called around and found RW.'s. I was very stressed out and had to call them a few times to get things figured out. They were very patient and once we set it up they rolled out and picked up the car in no time bringing it to where it needed to go. Straightforward service, no bull and very kind. Thanks for saving the day, y'all. : )

karen C.

5/5

Just had a breakdown on the Mass Pike while trying to leave the Lee rest stop. As soon as AAA got through, tow was prompt. They very quickly figured out the problem and were able to give us enough of a fix to continue home (4 hour drive away). There was a chance we might have either had to stay over or get a rental, and they had lots of helpful info posted in the waiting room and were just friendly and positive over the whole experience. I just randomly picked the closest repair to where we were and feel very lucky to have ended up in their capable hands!

Candice M.

5/5

they are genuinely incredible people. becky at the desk is such a kind person!

Victoria L.

5/5

Thank you so much to Ross - so sweet, so quick, and so amazing! He made everything so much easier and you can tell he was happy to be helping us 💛

Andre V. ?.

1/5

I recently had the unfortunate experience of having my Tesla erroneously towed by this company due to a police error. The entire process was disheartening, to say the least during Christmas time.
Upon the tow truck's arrival, I specifically requested the driver to plug in my Tesla, as it is an electric vehicle getting low battery juice in a cold weather. Unfortunately, he neglected to do so, leaving me to deal with this issue later on.
When I reached out to their 24/7 helpline, I encountered an unhelpful and irate representative. She informed me that assistance would be provided but made it clear that there would be an additional charge. This unexpected fee of $200 only added to the frustration of the situation.
To make matters worse, the towing charges significantly deviated from the Mass DOT towing contract that I had previously signed. The agreed-upon rates were $132 for the hookup plus $4.20 per mile. However, the company chose to disregard these terms and imposed their own exorbitant rates.
This blatant disregard for the agreed-upon terms and the unprofessional conduct of their staff left me deeply disappointed. It's disheartening to see a small business in Western Mass operated by individuals who exhibit such dishonest practices. I would strongly advise potential customers to exercise caution and consider alternative car services.