Meads Automotive - Sulphur, Louisiana

Eduardo Chapa

serviciales,amigables,honestos ,muy profesionales,

Austin Duplechain

Going to an auto shop to get your car fixed can be scary and intimidating if you know nothing about cars. Meads makes the process very easy and stress-free. These employees are beyond kind and helpful. I will be going back here!

Toney Bowen

I have used Meads Auto for many years and have found that I am treated honestly in all aspects of their business. I have never felt that I was overcharged or that they used inferior parts for my truck. They have earned my confidence over and over again. When I leave my vehicle in their care I know the work done will be first class and that I can rely upon their professionalism. Use Meads and you won't be sorry. One happy customer....Toney Bowen

Megan

Update: In May I had the hub assembly and rotors replaced on my truck. In July (after driving around 90 miles), I was traveling and I had my wheel fall off my truck. The tire literally wobbled off my truck, rolled an acre over into a building. I called the cops because I was stuck in the middle of an intersection with only three wheels and one rotor touching the ground. The cops showed up and asked if I had any recent repair work done.. and guess who did it. I had to get my truck towed to where it’s currently in a body shop. Where the third set of people to look at my truck said that the lug nuts weren’t even tightened.

I am beyond BLESSED, LUCKY and whatever else that this didn’t happen on the interstate. I am thankful that my wheel didn’t hit a person or a car head on.

Let this be a lesson learned… read the fine print. Take it seriously. It stated after 50 miles to bring it back to get the lug nuts torqued… however after multiple people stating the same thing I feel like this shouldn’t happened either way.

Nothing was mentioned at the time of pick up. I even said I was traveling and I wanted to make sure everything was good.

So I no longer go here. I go to Tire Service Pros!! Also my truck is gone and I had to get a new vehicle ?. I’ll still leave it at 3 since part of it was my misunderstanding and ignorance.

Meads Automotive takes care of you. Back in February, my truck went in to get an engine replaced. Unfortunately, they had a little trouble getting the motor for it in (not their issue). Once they did, it took no time. They kept me updated. Gave me information and a pamphlet about the warranty I have. It was a fantastic first experience.

I took my truck back in 500 miles for an oil change (required). For some reason the scheduling was messed up and I was no longer on it. But instead of asking me to reschedule, or to wait, they were able to make room for my truck. It was very kind of them to do so! They took no time at all. Full service check.

Overall this will be my go to place from now on. I can trust that they will take care of my vehicles, and back anything they have up. Thank you.

Johnny Ray Gibbs

I broke down on the side of the road with a busted radiator hose, Was able to partially repair it long enough to get me to 7 miles to Meads auto which was approaching closing time. The owner was kind enough to order the part we needed from a Ford dealership get it delivered and repair my truck even after hours on a holiday week. The owner, and employees/mechanics were extremely helpful, very nice and polite and very patient. I highly recommend this place!

Courtney DeGroote-Carter

So thankful that I was able to come in and order tires for my car. I was really hoping they would be able to order my Alfa tires and they did. Just dropped her off and not even two hours she was ready. Thank you!

David smith

I put my truck in for a grinding noise i heard in the rear end. My truck is not a daily driver. It also had a broken muffler that made it very loud. Their first call to me was that I had a transmission oil pan leak . Fine fix it . 200 and some change . Then they changed some bearings in the rear end and messed with the integral axel. All together $2300 or so. So over the course of the year I put about 200 miles on the truck driving locally. When I fixed the muffler and could actually hear and feel the truck again on the interstate I could feel the same grind as before .So I took it in for “ warranty “ . They obviously hadn’t fixed the problem . Well of course they said it was the transfer case . How could they have missed that the first time ? Well he said it might have been on the cusp of going out . So remember that oil leak , I had that same oil leak when I brought it back in. He said he had his guy tighten up the pan bolts. So they let it leave with bolts that were not tightened allowing oil to continue to leak ..Also when I dropped my truck off I have never had any problem or problems with key fob or theft deterrent system. I have no clue on what they did , but now my key fob doesn’t work , my truck would not start without resetting the theft deterrent system and wires were dangling down from behind steering column . No one there was too concerned about any of it and seemed like they just wanted me to go . Don’t worry about me wanting any warranty work done Mr Mead , I’ll chaulk that up as lesson learned and will never do business or recommend your business to anyone . UPDATE ::: THERE IS NO AFTERMARKET ALARM SYSTEM . Its the theft deterrent system installed by Ford . There is a reset button behind the panel where the engine panel release is . Google this stuff and you might learn something . Also my check engine light was never on when it was brought to you .you can spew all of the mechanical jargon you want to make yourself look credible but we both know what really went on . I’ll bury my hatchet here. I’ll go to my grave before I bring a vehicle there for any type of service .

Sean Newell

Very friendly and easy to deal with. I stopped in on my way to work. They looked up the prorated price for a replacement battery since mine died a little prematurely. No hassle, had the battery in stock and salesman immediately installed it himself since it was early AM and shop guys weren't on duty yet. Quick friendly service i won't hesitate to recommend.