MCR Tuning - Park City, Kentucky

ERIC HAYDEN

More like -10 stars
Joke !
Took my money for 6 months ( paid in advance)had to have wiring repaired because he melted it , he scratched my new car, messed up the tune , put exhaust on backwards, and left exhaust mounting brackets loose , paid for new plug wires put 2 different types on and left one stock wire on. And only once I got ahold of his personal number and threatened with my attorney did he ever respond

Braedon Quinn

Excellent work, beyond impressed. My car runs great. They get the work done in a timely manner and also quality. Very good communication via email, you’re not sitting around waiting for answers/updates for days. Overall a very good shop. Would recommend to anyone!

Bryan Brown

I was referred by a friend in Indy and he had heard great things about MCR. I am in Louisville and they are about 2 hours away from me so when my wife and i were headed back from Nashville we decided to stop by and meet them and see their shop. Well.... It's in the middle of a cornfield 🙂 You would never know from the outside that this is a great shop with top notch employees. Inside was another story. Corvettes and awesome cars everywhere in different stages of upgrades etc. I have a supercharged Avalanche and have done a lot to it and wanted it dyno tuned. I tried an online tune with Casey at Texas Speed and was not happy at all. Christian kept me well informed and the price was reasonable. They are awesome and I would highly recommend!!

Rey Olivencia

This is the most under the radar performance shop in KY, with an all around great group of guys who love what they do and are beyond exceptional at it. There's a lot of pride in what they do and deliver. If you're thinking about a performance project give Matt a ring, let him help guide you towards what works for your platform and then get on the calendar. That's exactly what I did. More people should be talking about this shop... the best kept secret in Southern KY, for now...

Les McNeill

Looked to be a great place to have your car worked on and tuned. Every bay,lift, and dyno had a car occupied. The staff I talked with where friendly. Mechanic I spoke with didn't mind answering a few questions I had. The problem I experienced was. Their was not much interest into gaining me as a customer. I drove 3 hr. To talk to one guy and Mechanic. And was told as the owner pulled in their the guy your going need to talk with. After waiting 30 or 45 more min. The one guy I had been talking to come back from the office with a business card telling I would have to email him. He could talk with me. After that I felt as if I was pushed out the over head doors. And they pulled them down. They wasn't rude or hateful. The people I spoke with where great. I drove over 3 hr one way spend 2 months trying get their. And would love to spend my money with them . And still would like to. But today was a waste of my time and money. To be told I could email someone. I'm sure the email address is on their website. I would recommend possible emailing them before you spend your day on the road..

Jonathan Hill

The knowledge of everyone was super comforting and helpful when first inquiring about getting my car upgraded. I had a stage 3 cam and tune done to the car. Throughout the entire process I was updated and they answered any questions I had. Matt, Mike, and the rest of the team are passionate about what they do and you can tell as soon as you walk into the shop your car will be in good hands. I will be recommending MCR Tuning to everyone who want quality work done to their cars.

Jason Whitlow

Best customer service i have experienced period. Very professional, knowledgeable, and honest. Outstanding work, but the proactive updates was very refreshing. I never had to call and ask for a status. I was always provide progress updates.

They never rushed me off the phone. They answered all my questions and provided great feedback and recommendations. Never condescending.

I will be recommending everyone to them. Matt. Mike and the entire team were a pleasure to work with.

Thank you all for everything you did.
Jason

Cassidy Conway

Absolute worst customer service I have ever experienced. My Camaro ss was at this location for 6+ months without having any work completed. I called the company multiple times to check the status of my car. The receptions would always take my name and tell me someone would return my call. Guess what? NO-ONE ever returned my call. I ended up going to the location and picking my car up without even talking to anyone. The workers in the shop stated the owner was busy going to court and that is why he has not returned my call. When I picked my car up and no work had been completed. My car was covered in dust and had multiple door dings. THIS SHOP EVEN TOOK MY CAR TO A CONVENTION WITHOUT GETTING CONSENT! I had to find out through Facebook. This shop is an absolute joke.