Lorenson Industries Recreational Vehicle - Salina, Kansas

Rhonda Berger

We were traveling across Kansas with our truck and travel trailer when we decided to stop at a rest stop. When we started the truck back up we got a warning that there was a problem with the connection to the trailer. We disconnected the trailer, cleaned the contacts and still had the warning. All the lights still worked and as far as we could tell the trailer brakes were working . We looked up in the trucks owner’s manual and it just said to see a dealer.

So after spending 2+ hours at the dealer and not finding anything wrong with the truck, they referred us to Lorenson Industries. It was after 5 o’clock but they answered their phone. Told us that they could get us in three days later. ? We were only planning to spend one night in Salina, KS. After some more discussion they said we could come in first thing in the morning and they would look for any obvious problem but they wouldn’t have time for anything more than that.

So we arrived at 8:10 am the next morning and they got us in right away. In less than 20 minutes they found 2 broken wires leading to the rear drivers side brake on our trailer. All was fixed and we were back on the road in less than an hour! Thank you Kent Lorenson for squeezing us into your busy day. We truly appreciate it!!

Amos Hall

While traveling through Kansas we had the side of our 5th wheel rip off while fighting strong headwinds. It exposed about 10 feet of wall studs from the front of the trailer. It even sucked most of the clothes out of my closet! Found this place searching on Google and thought to take it by and see what they thought.

I was expecting that it’d take multiple days to fix and thus have to cancel our trip. They were gracious enough to stop what they were doing and start work right away! On top of that they were able to get me down the road after a few hours! Super friendly and great service... I can’t thank them enough. Our trip is back on and we’re very pleased with the work! I don’t normally write reviews but this was so good that I had to. Thank you!

Tim Cox

My water heater in my camper didn’t work. They had everything but one piece in stock. They were very kind and easy to work with. And I have no problem waiting for the cover they had to order for me. 100% would recommend to anyone! Even another guy helped me in the past. I couldn’t get the rv to ignite on propane for the fridge. Instead of selling me parts I didn’t need he told me he bets it just needs cleaned on the igniter and the pipe. I did as he said and it works! Would trust them anytime anywhere!

Donna Ginn

We were sent here by a neighboring KOA after driving under an unmarked low clearance entrance. (Husband missed his turn.). We knew we needed an AC shroud and refrigerator vent cover. But when Dave got up there he found a hole in our skylight, another vent cover and both pieces of the refrigerator vent needed to be replaced. He stopped what he was doing and fixed our rig in less than 90 minutes, sealant and all! When we went to check out, we were more than pleasantly surprised with our bill. There is no way "Our guy" at home would have done that so cheap! We mentioned that and they said they hear that all the time. We really appreciate how thorough, quick and cheap they were. Thank you Dave for saving our trip that we have planned for the last two years!!

Ray Kokinos

I am traveling, one day in on a long trek. The repairman instructed me on how to reset my slideout that needed an adjustment...mine auto syncs and he was kind and patient as well. Please consider these guys if you ever need service in their area.

Barbara Vogli

Lorentsen just put a new awning on my motorhome. They did a beautiful job with the main automatic awning and also replaced an awning over my small slide out. I also asked if they had a way to lock the kitchen drawers so they would stay closed while driving. All was done perfectly. I have always been very satisfied with all services they have performed on my motorhome.

John Munson

I recently had a tire blow out on my 5th wheel on 135 and was refereed to Lorenson RV. I called Kent and asked if i could bring my unit by to make sure that there were no issues and it would be road worthy. Kent was very responsive and said to bring it on by, i told him i would be there in an hour...unfortunately it took me FOUR hours to get there. I made it right before closing and Kent assured me he would take a look and repair any issues. During the inspection and repair I had asked Kent if he could assist me with a few other repair related items. He was so kind to not only give me information about the repairs but went digging through his shop to find parts that i needed. His customer service from the first phone call to the final bill was outstanding and appreciated! If i find my self in Salina KS again i would not hesitate to call on Kent and Lorenson RV. Thanks Kent and to your guys

Diana vanderveen

Our trailer was damaged in the wind traveling-the bottom plastic ripped in half, and several wires were ripped loose. They took us in the same day, and worked through their lunch hours to make sure we were roadworthy. They fixed the trailer BETTER THAN IT WAS BEFORE!!! I would recommend this company to ANYBODY. They were FANTASTIC. Thank you sooo much for helping us on our trip.