Jack's Gas - Cambridge, Massachusetts

Vanessa Bautista

Amabilidad y buen servicio

P Kelly

I live near Jack's Gas and have patronized their business for gas and inspection stickers. They have always provided excellent service.

My check engine light came on today, and my car was rough to drive. I decided to bring it to Jack's. I spoke with Rabi in the office. He was courteous and professional.

The mechanic diagnosed and fixed the problem in less than two hours. I appreciate the mechanic's time explaining what was wrong with the car and how he would fix it. As a female, I appreciate this respect and service from an auto repair shop.

Do not hesitate to use Jack's Gas for auto repair or to purchase gas.

Jesse Strod

I had a very positive experience at Jack's Gas recently. I damaged a section of my front bumper on a curb and needed to get some body work redone. I took it to the auto body shop associated with the dealership I usually go to for service and they quoted me $2900 with a whole lot of things that I didn't think I needed. I went to Jack's on the recommendation of a friend and they quoted me $750-800 for the whole thing. I particularly appreciated that the guys at Jack's went the extra mile to save and use parts that the other shop was proposing to charge me about $1K to replace.

I can't speak for everyone I see in the reviews who have had negative experiences here. What I can say is that I asked Jack's to do one thing and they did it well, quickly, and for a price I think is reasonable. In addition, Ali and Rabieh were very friendly throughout the whole process. Going forward, I will definitely be getting a quote from Jack's before having any other work done.

Rebecca Schliemann

I have been going to Jack's gas for years and have always trusted them to do the right thing and provide honest service. I went a few months ago to repair a tire, and the technician advised that I need new brake pads and rotors. I clearly informed him that I did not want this service at the time (I had already purchased the materials to do this myself). When I returned to pick up my car, I was slapped with an over $1200 bill for the new tire (which was covered in debris, including a recently ashed cigarette butt), and new brake pads and rotors. The technician admitted that he understood that I did not want the service, but provided it regardless. Later, I found out that my trusty mechanic, Sam, was no longer working there. Explains the issues, but let this serve as a warning - go ANYWHERE else.

Bilal Karayiğit

Rabi is my Hero, the number of times he have Saved me is countless.rabı will not leve the job unless the objectives are met . Good people and honest

Andrew Chatfield

I would stay away from Jack's Gas. I went for a routine state inspection and the mechanic told me my brakes had serious issues and needed fixing. As my car was only 3 years old, I was skeptical of this, so I went to a more reputable mechanic with a higher Google rating. He said there were no problems with my brakes and thought the guy at Jack's Gas "was trying to sell me something."

Shimon Rura

We've used Jack's Gas service shop for significant repairs and they've done a good job. But our experience with an inspection this week was so deceptive that I feel compelled to write a review.

My wife brought in our car for state inspection. It passed, but the inspector said there was hardly any brake pad left and recommended a replacement of front and rear brake pads and rotors for $780 (which is a fairly high price even for that full service).

Thankfully we talked it over and decided to get it checked out by our trusted mechanic. Turns out the brake pads are 40-50% worn, they're good for another 10-15k miles, and there is no concern about the rotors. AND you can't even accurately check the pads on our car without removing the wheels, which isn't typically done for state inspections.

So Jack's Gas is straight-up lying to customers to prey on their fears to sell unneeded service. The repeated examples in these reviews of this deception, especially targeting women, seem like a good reason to avoid them altogether.

Meri Kvitkovskaya

Based on my experience, I would advise women to exercise caution when considering this business, as they may encounter deceptive tactics. They will try to find something even if everything is good. Two other places said that my car is great and I can sue them for rejecting my inspection. It was a place near my work where I usually go for gas but not anymore. They want me to pay them to fix something that isn’t broken. I decided to pay another place $35 to check my car and of course I got the inspection. They were laughing about this place and said that I’m not the first person with that issue.