Grout Automotive - Florence, Kentucky

Grout Automotive es un taller mecánico confiable y profesional ubicado en Florence, KY. Con una dirección específica en 7659 Turfway Rd, Florence, KY 41042, esta empresa es fácilmente accesible para todas las personas, incluyendo aquellas que utilizan sillas de ruedas, gracias a sus entradas, estacionamientos y sanitarios adaptados.

El taller mecánico ofrece una variedad de servicios, que incluyen cambio de aceite y mantenimiento regular de vehículos. Además, Grout Automotive cuenta con un personal altamente capacitado y experto en la reparación y mantenimiento de automóviles, lo que garantiza un servicio de calidad y confiable.

Grout Automotive también se destaca por su excelente atención al cliente y su compromiso con la satisfacción del cliente. Se recomienda concertar una cita para recibir un servicio rápido y eficiente. El taller mecánico también cuenta con estacionamiento en el lugar, lo que facilita la llegada y salida de los clientes.

La empresa ha recibido numerosas opiniones positivas de sus clientes, con un total de 185 valoraciones según Google My Business. La opinión media de los clientes es de 4.7/5, lo que demuestra la alta calidad de los servicios y la satisfacción de los clientes con el trabajo realizado por Grout Automotive.

Opiniones de Grout Automotive

Christy

5/5

If you're looking for a place you can trust that feels like walking into your own family's auto shop, this is it. For the second time in the past couple years, I showed up without an appointment, needing someone to take a look at my car rather urgently. Both times, Greg greeted me with a big smile and immediately hopped into the car to drive it around to diagnose the issue. He even stayed late to fix my car that same day. The customer service was fantastic. I highly recommend Grout Automotive!

Merry Keating

5/5

Staff was professional, and the technicians expertise was obvious. Previous mechanic said it could not fix loose blinker that sometimes worked and sometimes didn’t and also dash lights. So I took it to the dealership and they also said they could not fix it because the car was too old. so I took it to Grout automotive and they fixed every single problem that the car had and for a good fair price! I highly recommend these guys!

HariNarayan Grandy

5/5

Greg is helpful, honest, and kind. I live 1,000 miles away and was thinking of buying a car in Florence, long distance. I called Grout Auto to see if they would take it for a test drive for me. I said I’d pay them for the service. Greg took the car for a test drive, and then conducted an actual inspection of the car. He was thorough! He called me and told me what the problems were. Gave me an honest, detailed opinion. All this, knowing I wouldn’t be a customer of his. He also refused payment for the service because he did not want to be biased in his assessment. He and the woman I spoke with (I assume his wife) were extremely kind from beginning to end. I wish I could transport them to my town to be my mechanic. It’s hard to find someone like Greg these days, who genuinely cares about his customers, strangers, and probably everyone else. Thank you Grout Auto!

Chris Y

5/5

Very good experience at Grouts.
Ryan muffler suggested them after verifying my issue was not exhaust related. Greg and staff communicated well on the issue and only performed work that was required.
I will highly recommend them.

Kaedin

1/5

Did amazing the first couple times with my car. Until I just discovered that the reason why I can't get the abs light to turn off. Is because they had somehow cut my ABS cord. My abs worked perfectly fine until I had some work done. I took it back and told them about all the lights that were now on. They said since it's running fine nothing is wrong. I just had to get emergency work done by a family member who is a mechanic because I'm low on funds. And found that my ABS wire is completely cut. 100 percent not okay. I thought grout was the place I was going to go to for the lifespan of my car. But I have changed my mind.

Bobbeh Witchie

5/5

You will wait, fair warning, but with everything in life, you get what you pay for, and the quality work you get from Grout Automotive is worth the wait. Their pricing is fair, and they really do go the extra mile. Thanks for all your hard work and your patience with all my phone calls.

Solomon Hyun

5/5

This is the second time I’ve had one of my cars worked on here. The service is beyond top notch, fantastic service and communication. Our car was ready quickly and the service cost was extremely fair. They go above and beyond with the work. I’d highly recommend this place.

Darrel Hutton

5/5

I met Greg back when I was still working and he fixed our rag-tag trucks and kept them on the road, so naturally when he opened his own shop he was an obvious choice, but now he has grown and he hires good help because his name is on the sign out front. He cares about people and he's honest and fair. Who else would you want working on your car? This is the place to go. He'll fix what needs to be fixed, and he won't do the things that don't need fixing. A-1