Great Outdoor Powersports & Lawn - Morehead, Kentucky

Chuck Sturgill

Don't buy at this place if you expect to be treated right AFTER they get your money. Was told my 1st service on my zero turn Cub Cadet would be free by the salesman (who no longer works there) Because he didn't write in down they won't honor it. Mower won't start due to something electrical. They told me that electrical wasn't under warranty. I was told that everything was covered except belts and tires. I live 2 hours away, had my mower for 10 months and now it won't even start and they won't fix it under warranty.

Kimberly WETZ

Don’t know about the sales department , but I would advise anyone not to use their service department !!! I took my side by side on on a Friday they told me it would be a couple of days to look at it , after a week they still hadn’t looked at it . RUDE is not the word for it , they told me if I didn’t like the way it was going I was welcome to come get it ? . I will never do buisness with this place again for anything !!! Wish I could give them zero stars the girl setting appointments was pure rude !!!

D Mc

We stopped by to look around and found an ATV in our price range. The staff were AMAZING!! we picked up our ATV the very next day. Thank you all so much!!

Don Carden

Rude staff needs training. I was lied to and told my Cub Cadet Pro Z warranty only would cover parts and not labor. Both of their stores are horrible. Tried to buy an ATV for my son for Christmas at the Flemingsburg store and was ghosted. Ended up buying an ATV at Gateway Cycles. I will trade my Cub Cadet so I dont have to deal with these people any longer. Thought the new ownership would solve the issues that have plagued these two stores for so many years.

Update to my previous review. After I was told that the Cub Cadet warranty would only pay for the faulty O2 sensor and not the labor under factory warranty, I was also informed the O2 sensor caused one of my spark plugs to foul out. I was asked if I wanted to pay for replacement of the plug but I declined since I have a 3000 sq ft workshop with a lift and I service everything I own. Yesterday I decided to get the Cub Cadet ready for mowing season and replace the spark plugs with a new set of NGK spark plugs like I do every season. I took out the first plug and It looked almost brand new, then I took out the second plug and it was an old Kohler branded spark plug that was definitely fouled out. My Cub Cadet has always had NGK plugs put in it every service and this plug was installed to coerce me into paying for parts and service I do not need. Attached are the pics of the two plugs that came out of my mower yesterday and my workshop.

John Morgan

I bought a new cub cadet mower at tractor supply. The warranty work comes from great outdoor power sport. Took it to them because the mower was having an electrical problem. Wouldn’t start sometimes. Like the starter or valve problem something. They had it over a month telling me one thing and the warranty Dept something else. Finally they said we fixed it but warranty won’t pay so you’ll have to pay $120 for a new $8 fuel filter. I told them that wasn’t the problem in the first place a month ago. I called warranty they said they never contacted warranty they lied to me. I got it home the mower still wouldn’t start right so it wasn’t the fuel filter like I knew already. But had to pay $120 for a filter and lies.

Aaron Gluchowski

Good customer service and quality products. I mostly buy Stihl chainsaw supplies there.

Bradley Workman

Bought a rzr 200 there for my daughter. Had a do not ride recall issued in sept of 23, was told by Polaris that they would have the parts in January 23, here it is mid April 24 and they still haven’t done anything or haven’t an explanation or anything. Instead my wife and I get blocked off there Facebook and won’t take our calls.
Avoid at all costs

Maria Goodman

Most unfriendly store I’ve ever been in! My husband took in our weed eater to be repaired and it took them 3 months, charged him $33, and still didn’t fix it!