Grader Auto Services, LLC - Westfield, Massachusetts

Richard D.

I went here for a few repairs a tire leak,engine belt and radiator repair and they explained everything that was wrong and needed to be fixed. The estimate was a good price for all the repairs and I will definitely go back and let people know how upstanding and theyvery honest with you and I'm very satisfied with the work on my vehicle and it's a great place to bring your car to.

Pete S.

Mike and the guys are fantastic!!! I have been going here for awhile now and never been disappointed. I know the previous business that was at this location did not have the best reputation. Heck, I even remember way back when it was Bob Wiener tire. Well there is a new sheriff in town and he is a straight shooter. Honest service at very reasonable prices. Just go there......... You will not be disappointed.

Andrzej S.

My go to spot for an oil change and they are always able to answer any questions I have about additional services.

Matthew B.

5 STARS IS NOT ENOUGH!!! My family, friends and neighborhood have all used Grader since they opened a few years back after Brake King/Tire max closed. We had a 05 Kia Sorrento that needed a starter. Mike said we could use our own part to help save about $100 but they would not be able to warranty the part itself since we got it on amazon. He showed me that the book time was 4.5 hours and I agreed, they got it done in 2 hours because all the motor mounts and bolts came out easily. I was ready to pay for 4.5 hours because i had dropped it off and went to work. They could have charged me that amount and i would've been happy. They are honest and my total cost was half the amount we agreed to!! This is only 1 of 5 stories I have like this where they were honest with us and saved myself, my family and friends money and time. I send all my neighborhood and friends there when they ask me for help with a auto project that is to large for me to do myself outside and they are all loyal customers now.I realize the older company had a not so great reputation in town. I HIGHLY SUGGEST TO TRY THE NEW MANAGEMENT AND OWNERSHIP OUT AT LEAST ONCE TO FORM A NEW OPINION!! Mike goes out of his way to make sure EVERY job is done right and fair. We appreciate having a local shop that cares about their clients and community, most of all ARE HONEST TECHNICIANS AND FAIR!! One time my boys wanted to clean the neighborhood so they cleaned the garbage off their property just for the sake of excercise and being outside. Mike walked outside and gave each of my boys 10 dollars! Again PLEASE try their services and realize it's a whole new shop. I litterly cannot say enough great things about these guys over there! (Used good life tires in a pinch too!!)

Catherine M.

Needed new tires to be mounted and balanced on my 2010 Toyota Highlander Hybrid. Called around to get estimates. Grader Auto Services won my business. Quick rundown of service and price. I was shocked to be offered an appt on Monday. Service area is neat. Waiting area large, neat, clean and comfortable. Staff is polite and informative. Best price, and quickest appt, closest to my home, in the area. Will be returning!!

Christina

The shop is clean and comfortable. Prices are fair. I brought my own set of new tires and within an hour they had them installed and balanced. Helpful owner/staff. Ensured confidence that my car is in good hands. A++

Update: My 2000 Pontiac was badly mishandled by a friend, so I towed it to Grader’s.. they fixed a HUGE mishap involving spark plugs, wires and a bad fuel injector within 2 days. They were fair priced, honest (!!) and kind. Toby and Mike are fantastic humans and mechanics. 🙏🏼 SO grateful

Renae P.

awesome place, great pricing , friendly and knowledgeable staff . I've brought my car here for a break booster to be done as well as an exhaust and both times they made the process so easy , no stress at all . I'll be bringing my car back again this week. Great establishments and definitely worth giving your money too . Honest and trustworthy guys

Jacob D.

I Went and got two used like new tires quick professional service . Straight forward honest people great prices , great work , and on time . While there I got a great estimate on a rack and pinion change brought my car a few days later and the did the job fast and the proper way it’s suppose to be done ! Highly recommend will return for future needs thank you!