Grace Quality Cars - Phillipston, Massachusetts

Holly B.

The sales Representative, Paula, was great as well as super friendly. She answered all of my questions and was great with customer service. I managed to get a vehicle the same day I came in. A++++ ALL the way!! Thank you, Paula!

Tiffany P.

I brought my vehicle in for a dent and Grace Auto cut pieces out of my door. They wanted to “Total” my vehicle and my insurance company moved my car to a different lot to prove it. Grace Auto should not be in the business of repairing or selling vehicles.

The L. R.

The performance of the Grace Quality team led by one Mrs. Paula can be said to be exceptional. Despite an unforeseen issue with the vehicle that extended beyond the original mission of the day. The team at Grace nevertheless showed exceptional customer service by immediately ordering and acquiring the parts necessary to make my vehicle fully ready for inspection. While also working to respect the time and financial expectations of the client. If you wish to be provided with exceptional customer service and satisfactory performance for any assigned maintenance task for your vehicle, then look no further.

Serving U. W. R.

The place where they actually help you! I was able to get a SUV for a really affordable price. From the moment you step into the door they make sure you are fitted with all of your needs. Very Friendly and helpful. The process is very simple and quick. And even if you don’t have the whole payment or insurance they will break it down for you. Also they are willing to help you with everything. Steven was kind enough to make sure I had my car needs. Steven is the man to ask for! No credit needed doesn’t matter if it’s bad or good. Anything that happens to the car they help you get it back.

Zalika C.

Steven was a great help with me today at Grace Quality Cars. He took the time to explain everything and endure i felt comfortable. He went the extra mile to ensure that I understood how the car worked if the car worked for me and if i needed anything else for the vehicle. Between him and Paula my experience has been one of a kind and one of the best decisions I’ve made this year

Doug T.

I am very picky when it comes to motor vehicles, I was treated with respect and kindness….. from day one, between after sale repairs to general warranty repairs all of these folks are awesome. I’ve been with Grace for about 1 year now and I’m very happy with all of the people here. Paula, Steve, and Steven. All fantastic folks.

Michelle N.

I would like to thank Steven, the owner of Grace quality cars, for all the help he has given me and my mother throughout the whole process of her car being declared a total loss. This is such a frustrating ordeal to have to go through but Steven has been so very helpful and professional. I would also like to mention that Paula the receptionist, is a very nice lady and has been very helpful also.

IronHideLB7

Grace quality Has always worked well with me when ever my 2016 charger has developed a warning light or a "concerning" noise of any kind. They have always worked around my busy work schedule as I work at a 24/7 on call service buisness, and any time that my car is expected to be in there hands for longer than a couple hours while they diagnose and fix the issues they have always put me in a rental so I could get by for the time being while waiting for my car to be fixed properly.

Paula was also extremely helpful when getting me into my 2016 charger as at the time every other dealership wouldn't give me a chance and where I felt like I had no where to turn to for a vehicles paula was there to help me get into something I absolutely love driving each and everyday.

Highly recommend to anyone to stop and say hello great people that work here and they have exceptional service!