GATR Truck Center - Cedar Rapids - Cedar Rapids, Iowa

E M

Got broke down and get towed to this place. I find out on their website you can book appointments so I did. Get there in the morning and I was next in the line because I made appointment. Good thing to know for all truckers.
My engine derates, they find a problem and they get me back on the road around 4 pm. Kinda pricy for def level sensor repair but they get me back on the road the same day. Peoples are very friendly and communicate very honest with customers.. Was way better experience here then Volvo in davenport.highly recommended

S K

Sibic Trucking: Truck Derated towed truck there in the around 10am, my driver was out by 6pm same day. Not sure if my truck broke down on the perfect day or this how they always operate. But that day they were excellent they found the the shorted wire in harness and repaired it.. Greg B. was awesome really professional he actually called you back, not like almost all dealerships where you have to hunt the service writer down to get an update.

Radu Botnari

So here is my review for the truck I bought a month ago from this guys.

Customer service it’s ok.
Ashlea (accounting lady) she’s helped me with every question I’ve got.
Chuck (sales person), he was nice to me too but who’s gonna be rude when he’s selling a 100k$ truck right?

So, after I bought this truck i drove it to Chicago to get it registered there and while driving I was getting really bad shakings in my steering wheel, so I went and checked my balancing and alignment right away, and yes both were fd up.

In about 3 days I got all my paperwork ready and got on the road. Since I got loaded with my first load (reefer) I’ve been getting real weird noises and knocking in the front area of my truck while driving. So because of that I returned back in Chicago to get my truck checked, and guess what, the whole suspension was f***d, and my center bearing was gone too.
Papers that confirm that you will see below. ( it wasn’t damn cheap to fix all that). *3600$* to fix all this.

Meanwhile my friend was bought a truck from the same dealership, and after buying he took it to the shop to check it and gueees what. He needed to change his king pins from the steering axle. ? *2000$*

Also they’re really cheap. They’ll sell that truck with bad done recaps for the drive tires and different sizes. Like really?

You will think this is it, but that’s not it. Right know my truck drives pretty smooth but sometimes I’m getting some shacking and dense vibrations. Went again to the shop and looks like I have to change on of my injectors, that’s what is causing the problem.

I know it’s a used truck, and sometimes you have to fix things when buying your truck, but this truck was 100k$ with a 280k miles. For this money I wasn’t supposed to get all this issues.

I don’t know if I’ll return or recommend this dealer to someone, unless you have a good mechanic to check youre truck when buying it.

P. S there were also small other things that needed to get fixed, but were max 300$ to fix them.

Dave Beckner

Bought my new truck here in 2019 and had good service for awhile. Had problems with the truck early on they kind of threw parts at it under warranty but got it working. Now they have priced themselves out of oil changes and I spent $488 on a/c and it quite working right away and all they say is oh well bring it back and we will start from 0. Only warranty work from now on.

Chase

Service has gone down hill takes over 5 hours to change the oil.

Bulat Fatykhov

Big Thanks to Andrew! They helped me right away, no wait time for my turbo, came in at 23:00 left next day at 15:00! Good job great service!!!?

Darren Robeck

Top notch service!!
friendly and welcoming
Fast and efficient my 2016 volvo had an issue with loosing prime of fuel system , they diagnosed issue and gave a reasonable cost to repair. had injector cups and injectors replaced same day I am very satisfied and will not hesitate to recommend or return when i’m in need of service again this was my second visit and both times i was treated well

Al Korpi

Needed a drivers window replaced. GATR had one in stock and got me in immediately when they opened. I was back on the road later that morning and was still able to make my delivery in Milwaukee that evening. Great customer service. Highly recommend. Thanks GATR. ?