Falmouth Motorcar - Cataumet, Massachusetts

Andrew R.

What more can I say about Sean and his team except that they are the best! Thank you for the great work and service!!

Rj R.

Beware do not go here. Scammers. I brought my car into Falmouth Motorcar to fix a problem with my brakes. I’ve been working on my own cars for the last 23 years.

So when I noticed a sinking pedal and very low brake pressure I changed my brake pads. While bleeding the brakes lines to change out old fluid I saw bubbles in my master cylinder reservoir. So naturally I figured bad seals in the master cylinder.

I had a pretty busy schedule, so I decided to bring my car to Falmouth Motorcar to have them replace and bleed the system. I told them all of this and left a detailed note for the technician. This car is my pride and joy, and I’ve been over every inch of it.

They called me back two hours after dropping the car off with a laundry list of things that they said was wrong with the brakes. Fabricated lies. They said, Warped rotors, bad rear calipers, bent brackets, new rear brake pads Even though front and rear pads were only in for a day. The prices they quoted for parts was absolutely ridiculous. I priced out on my own what they suggested and it was half what they quoted. Even if I did need them it would be way too much. They wanted to charge me 1700.00 for everything parts and labor.

I bought the one part that I knew to be the problem and did the job myself, total cost 90 and it fixed the problem. This would have taken a technician 2 minutes to find the brake fluid leaking on the brake booster, and diagnose the problem. The problem I have is, they didn’t even have a master cylinder on the list of parts. They are crooked , and I would warn anyone to not go to either location. They will try and scam you out of money for things you do not need. Do not go here, They are crooks.
Pictures are of my car as I was fixing. Showing a clearly leaking master cylinder.

Fred D.

Honest and usually have quick turn around. The only place in the area is being my cars for inspections.

Donna M.

Not only can you count on expert mechanics to service your vehicle but they are so honest!
I received a phone call from Shawn informing me, I had left my credit card behind and it would be in safe keeping until I picked it up! They really take care of their customers! Highly recommend

Jason T.

We didn't have any previous experience with Falmouth Motorcar until our car broke down and had to be towed there. Was very happy with their service and promptness. Shawn and Emma were great. Would definitely recommend them.

Michael G.

We experienced a complete engine failure on a Sunday afternoon of a three day weekend while driving on I-195 in Wareham. AAA came quite promptly and we were taken to Falmouth Motor Car, an authorized AAA repair shop. I spoke to Sean on Monday morning and he assured me they would deal with the issue. It became clear that there was not going to be an easy fix. I stayed in touch with Sean and provided clear and accurate information. Eventually his team determined that the repairs were so significant that the car needed to go to the dealer for warranty work. Although they did not repair the vehicle, I felt the team was responsive, professional, concerned and honest. They helped make a bad situation somewhat better. They were also very helpful in facilitating the tow pick-up to ensure that our vehicle was safely loaded for its 200 mile journey to the dealership. The office was also very responsive in terms of providing documentation of their efforts to fix the vehicle that I have provided to the dealer. A very professional operation.

Grouchy O.

The good folks at Falmouth Motorcar have taken care of my family's cars for at least a decade now. The service has been competent and reasonably priced. The office staff, Emma in particular, are quick and helpful. (the guys are a little Crabby!)

I recently made an "Emergency" call to Falmouth Motorcar: our motorhome RV wouldn't start and we had reservations for the Eclipse Viewing! I called them one day, the next day they had diagnosed and ordered parts and by noon the day after that I was driving home. Nuff Said.

Joseph M.

Avoid this shop! Their work is acceptable, however, I cant recommend them because they squeeze every penny out of their customers. On a previous visit they wanted to replace rear wheel bearings on my car but never told me that I could have the work done under warranty. I finally realized this myself and had the work done for free at the dealership. On my last visit they charged $300 for a part that I found online for $120 from the car company. In addition they would not change my spark plugs unless I agreed to pay an additional $230 for "fuel induction service", something NOT called for in any of the maintenance guidelines for our car.