Elevate Auto LLC - Plymouth, Indiana

K Gains

Eric from Elevate went above and beyond to help me when I broke down hours from home. He investigated what was wrong with my vehicle and even got the dealer to address a couple of recalls which fixed the problems I was having. He made me feel taken care of leaving my vehicle in his care while I travelled back home to work for the week. I highly recommend his shop for anyone in need of a mechanic ⭐️⭐️⭐️⭐️⭐️

Tyler Snyder

Eric from elevate auto is a awesome guy my new to me truck after I got it had the pinnon seal leaking on the rear differential. I contacted Eric after I diagnosed the problem and normally I tackle most my mechanic work but couldn’t have been more happier to let Eric tackle the seal for me and he did an awesome job dropped it off Wednesday night and it was done Thursday afternoon. Definitely recommend.

Scott Parker

Great work and tremendous customer service by Eric at ElevateAuto. I was traveling from out of town for my daughter's wedding when I had car problems. Eric picked up my car, found the problem, and fixed it in time that I could return home as planned. The service was exactly what I needed and exceeded what I thought I would find. I would use ElevateAuto for all my car service if I was in the Plymouth area. Thank you Eric.

Devin Straka

I took my 2014 6.7 Powerstroke to Eric for a CP4 failure and some other odds and ends I wanted done, he was recommended by one of my buddies. Unfortunately he ended up having my truck for a few months due to the supply chain issues effecting everything. Eric did nothing but communicate to me what’s going on, continually calling companies and suppliers to try and get parts to the extent of becoming a dealer/installer for one of these companies himself. This would eliminate the parts delay as much as possible in the future. At this point it was 2 months in and all parts were on the way. Eric was more than apologetic and extremely motivated to get this vehicle done for me. Of course it’s not his fault but he was continually worried about an upset customer. Countless times I told him it’s not his fault and he’s doing great, which he really was.

It came down to the final stretch when everything was put back together and Eric was test driving it, my cold side intercooler pipe broke and he noticed one of the brand new fuel rails leaked when he got back to his shop. This is when I was taken aback by Eric’s amazing customer service. I found and ordered the intercooler tube and he contacted the company to get a new fuel rail expedited and delivered in a couple days. The day came I was delivering the intercooler tube to him and he met me at his shop with the fuel rail. Upon taking the rail out of the box it was apparent the company sent a Duramax rail not one for a Powerstroke. We were both livid at the situation. All this fighting for parts was taking a toll on all of us 3 months later. That next day Eric was leaving for vacation and wanted to get the truck done before he left or else I wouldn’t get it until after Christmas. Eric drove to Chicago, directly to the company to get the correct part. That’s a 6 hour round trip he made for no extra cost to me, to get my truck back to me before he left. I’ve never experienced such amazing service from any shop before in my life. Nobody else would drive straight to the manufacturer for any reason what so ever and Eric did it TWICE.

Eric could have also taken the opportunity to upsell me brakes and parts like the AutoPark tried to. He did not and actually told me I didn’t need them and not to touch them. He even called me and followed up later that night despite heading out for vacation. When I picked up my truck it was freshly washed and detailed. Another example of the type of person you’re trusting to take care of your vehicle!

Eric is an amazing mechanic with the customers best interest at heart. His honesty and customer service is unheard of these days. If you need a good gas/diesel mechanic that won’t upsell you, overcharge you and will keep you in the loop with everything going on, Eric is your guy. He’s got my business from this day on.

Ana Rosas

I initially had asked Eric if he could do an oil change. I also had remembered I always had issues with my car completely turning off in the middle of the road and wouldn’t turn on after 3-4 x he went ahead and did a full inspection he let me know what it was . I also had told him at the last min if he could check my brakes before the snow came in hard . He did all that! Got it all done in a timely matter. So glad my vehicle is ready to go for the winter. He and his fiancé also gifted me with a Christmas gift, and they did some cleaning in and outside my vehicle! So thankful. I highly recommend Eric at Elevate Auto LLC . He is super nice, knowledgeable and GETS THE JOB DONE!

Chris Conrad

The owner of ElevateAuto, Eric is a stand up honest mechanic that you can trust. He is very knowledgeable on diesel trucks as well as your everyday gasoline vehicles. I was just traveling thru the Plymouth, IN area & took my 2021 Ram 3500 dually in for a tire & wheel issue, he not only fixed my problem but did a full inspection in those areas to prevent any future issues. He spent a good hour or more going over things with me about my truck & the type of business that I use it for, so he can take care of my preventative maintenance as well. Eric goes above & beyond to earn your business & he has definitely earned mine.
GO SEE ERIC AT ELEVATE AUTO & TELL HIM, OKLAHOMA CONRAD SENT YOU!!!

Andrew Roach

Traveling through town and my car calls it quits. Eric was there to give me a tow to his shop in 30 min (I was 12 min out of town). He put a lot of time into getting me back on the road.

Jordan Popi

Eric did great work on our vehicle he was able to diagnose my issues in a timely manner and quote at a reasonable price. When the work was done he made recommendations and went over what my issues were into great detail along with what I need to do going forward. He definitely went above and beyond with our service and we will continue using him as our mechanic! I can't recommend him enough!