Custom Service - Norton, Massachusetts

Custom Service es una empresa destacada en el ámbito de la reparación de automóviles, con una sólida reputación en la región de Norton, Massachusetts. Ubicada en la dirección 32 W Main St, Norton, MA 02766, este taller mecánico ofrece un servicio integral, desde cambios de aceite hasta reparaciones más complejas, siempre garantizando la máxima calidad y atención al cliente.

Uno de los aspectos más valiosos de Custom Service es su especialización en el taller de reparación de automóviles. Los profesionales en este establecimiento están altamente capacitados y cuentan con años de experiencia, lo que les permite proporcionar soluciones eficientes y personalizadas a los problemas mecánicos de sus clientes.

Además, Custom Service se esfuerza por brindar una experiencia de visita lo más cómoda posible, especialmente para aquellos que requieren acceso especial. La entrada y estacionamiento del lugar están diseñados para ser accesibles para personas en silla de ruedas, lo que facilita el proceso de reparación para aquellos con movilidad reducida.

Es importante tener en cuenta que se recomienda concertar una cita previa antes de visitar el taller, ya que esto permite gestionar el tiempo de manera eficiente y asegurar que se preste la atención necesaria a cada vehículo.

En cuanto a las opiniones de sus clientes, Custom Service goza de una excelente reputación. Con 15 valoraciones según Google My Business, la media de opinión es de 4.7/5, lo que habla por sí solo del nivel de satisfacción entre los clientes. Uno de los testimonios más destacados es el de un cliente que ha estado utilizando los servicios de Custom Service durante años y asegura que siempre ha recibido un trato profesional y honesto, además de ser notificado previamente de cualquier trabajo adicional que pueda ser necesario.

👍 Opiniones de Custom Service

Lynne C.

5/5

Best & most honest mechanic I have ever met ! Always professional, and will always give you a heads-up before doing any un-planned work. During my last tire rotation, Bill noticed I would need rear brakes soon, so he called me let me know the brakes could wait until my next oil change (in a couple months) or if I preferred he could replace the brakes now. ALWAYS a pleasure dealing with Bill. I've been a customer for many years and will continue to refer anyone I know who is looking for a great mechanic !

Dale H.

5/5

Tells it like it is. Very honest and knowledgeable with reasonable pricing on all services. Will definitely go back again for all my automotive needs !

amelia L.

1/5

I took my car here because he had lots of glowing reviews from Norton folks online. I was told I needed front brakes when I had an oil change done elsewhere. When I called to make the appt Chris said he'd check them out and if they didn't need to be done he wouldn't do them. I want to say he never mentioned a fee for this. I dropped my car off, the next day he called to tell me he thought my brakes could wait another 6 months or longer. Well that's good news. Then he told me my car battery was dead. This was weird because it was a year old and I hadn't had any problems at all. He said he took it out, tested it and it wouldn't hold a charge. It was under warranty so before buying a battery from him I called the place I bought it and asked if I could return it for a refund. They said no refund only a replacement. My son picked up my dead battery from Custom Service and we went to exchange it. They thought it was weird it would just die but sure enough it wouldn't take a charge and they gave me a new battery. I went back to Custom Service and Chris put the new battery in. Then I got the bill. I was charged almost $50 to look at my brakes. I wasn't told I would be charged to look at them when I made the appt. It does say if I have the brake work done he would credit it to the work but I have doubts he will do that 6 months or longer from now. I was also charged another almost $50 to remove, test and reinstall a battery. That is ridiculous. He also gave me a price for tires, $750. I declined and now I'm getting the exact same tires done elsewhere for $500. I think I agree with others, this guy is only good to people he knows. Good on you for getting $100 from me, hope it lasts a long time, I won't be going back.

John M.

5/5

Bill is one of the best mechanics around. Bring you auto there if u want it done right the first time. Also best prices around. Thumbs up

WingsOfWax I. (.

5/5

Bill is a hard working mechanic and looks out for the customers best interest. Would recommend.

Dean Z.

5/5

Always fair and knowledgeable! Repairs the problem the first time!

Earle D.

5/5

Billy is the best

RICK S.

5/5

Great place. Good service. Good prices
Very honest.