Country Hyundai Service Center - Northampton, Massachusetts

Country Hyundai Service Center: Un Espacio de Servicio automotriz Destacado en Northampton, MA

Country Hyundai Service Center, ubicado en Dirección: 347 King St Suite B, Northampton, MA 01060, es una reconocida opción para el mantenimiento y reparación de vehículos Hyundai en la región de Northampton, Massachusetts. Con su teléfono disponible al alcance Teléfono: 33764666, los clientes pueden contactar fácilmente cuando necesiten sus servicios de calidad.

Características Destacadas

- Especialidades: Aunque el catálogo específico de servicios no está detallado, se sabe que ofrece servicios básicos como cambio de aceite, así como revisiones más complejas bajo el estandarte de Hyundai.
- Accesibilidad: El centro se destaca por su compromiso con la inclusión, con instalaciones accesibles para personas en silla de ruedas, incluyendo sanitarios, espacio para sillas de ruedas y estacionamiento accesible.
- Bienvenida y Ambiente: Es identificada como un lugar amigable para la comunidad LGBTQ+, creando un ambiente acogedor para todos los clientes.
- Servicio Personalizado: Con la promesa de recordar detalles personales de los clientes, el servicio más allá de lo esperado se hace sentir desde el primer contacto.

Información Recomendada

- Cita Previa: Es altamente recomendable concertar una cita, especialmente si se tienen servicios que requieren más tiempo, como cambios de aceite más extensos.
- Opiniones Positivas: Con 208 valoraciones según Google My Business y una media de opinión de 4.4/5, los clientes parecen estar satisfechos con la calidad del servicio y la atención personalizada.
- Consideraciones: Aunque las opiniones son principalmente positivas, se sugiere considerar la inclusión del servicio de lavado de autos, dado que a veces la disponibilidad puede ser limitada.

Ubicación y Contacto

Para aquellos que buscan un servicio de mantenimiento y reparación de vehículos Hyundai, Country Hyundai Service Center está bien ubicado en King Street, Northampton. La facilidad de contacto a través de su número telefónico o visita a su página web countryhyundai.com facilita la planificación de visitas o citas.

Recomendación Final: Si valoras un servicio de mantenimiento y reparación que no solo aborda las necesidades mecánicas de tu vehículo, sino que también ofrece un trato amable y personalizado, Country Hyundai Service Center es una opción que vale la pena considerar. No dudes en visitar su página web o llamar al Teléfono: 33764666 para más información o para programar tu próxima visita. La experiencia personalizada y la alta calificación de sus clientes seguramente te convencerán de que vale la pena el viaje.

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Este resumen abarca las características principales del servicio, su accesibilidad, las opiniones positivas de los clientes y ofrece consejos prácticos para aquellos interesados en utilizar sus servicios. La inclusión de la recomendación final incita a los lectores a tomar acción y contactar al centro directamente.

👍 Opiniones de Country Hyundai Service Center

Susan C.

5/5

Feels like a reunion with family you haven’t seen in a while. Remember details about you personally. Sarah and Melissa are wonderful. I was tempted to only give 4 stars because of how long it takes to get the work done. A regular oil change is at least 2 hours. Anything added onto that can bring it up to 3 or 4. Also, you should take the car wash out of your ad since half the time they’re too busy or short handed to do it. Small thing but a nice perk when you get it.

Karen

5/5

Sara in the service department is wonderful. She’s the first person in two years in the service department that actually suggested things my car needed and didn’t try to force them on me. It was actually refreshing and made me feel positive about using the service department further.

Sharon G.

2/5

Felix was very nice and checked me in quickly. After that, it went downhill. I was told my oil change would take about an hour. I waited for 2 HOURS! Maybe they need to schedule less appointments so close together and give better service.

Lisa B.

2/5

Love the car, but service is a nightmare. So was the car purchase experience. They do not pay attention to what you asked for when you book an appointment for service online. Two times I have gone there and they blew it both times. Don’t put complimentary car wash on your website if you can’t do it. Left without it, again. There is not enough space here to talk about the inspection sticker fiasco.

Megan C.

1/5

I brought my vehicle in for a brake light and an air filter. received a phone call that my car was ready. was not washed or vacuumed and the service advisor told me it could done be in 15 minutes. It was over an hour and the car was wet inside when it was returned to me. The Service Advisor provided paper towels and he & I dried the interior & seats. The brake light is still out, I wish I had checked before leaving.

Mark F.

5/5

I'm a new first time owner of a hyundai and last week was my first service interval. It could've gone better. Felix handled everything for me quickly and efficiently and I was back on the road in no time. Much appreciated!

Rachel D.

4/5

I worked with Sarah; there was some difficulties around communication that were frustrating - with leaving messages and not hearing back, but when I was able to get her on the phone she was very knowledgeable about the things being done to my car. I found it a bit odd that they hadn’t looked up the car’s service history in the Hyundai database when working on something that had previously been a recall for my car model, so I only discovered that there was a previous recall on that part for my car, and that the dealership I had bought from had supposedly addressed it, from doing my own digging and calling the warranty department at the manufacturer. I also have some odd sensor issue going on that I’ve brought the car in for twice and each time they say they’ve fixed something that should mean the issue is resolved, and then it’s not resolved. I don’t know if they don’t have the means to dig deeper or if that’s been an issue of not knowing the car well enough to do so.
Overall they are very nice and seem to be mostly well versed, but there are definite patterns of communication issues that showed up both in internal communications between the person who took my info to schedule the appointment, and in getting ahold of my service advisor to find out what was happening with my car and when I could have it back. Experience otherwise positive.

Bridget B.

3/5

First time customer, just moved up to Pioneer Valley. Sara gets 5 stars but I had to ask for a different customer service rep after the assigned rep, named Jeremy was very rude argumentative and aggressive. His treatment was so off that I will definitely not be back. Sara thank you for acknowledging Jeremy's behavior. No stars for Jeremy but definitely a referral to HR to process his bizzare anger.toward a brand new customer. It was a bit frightening to see how he kept escalating anger and ignoring my questions. He ignored my attempts to start the conversation over and begin from a place of trustworthy customer service. He seemed to need to dump some aggression. Then later on I noticed he was treating other customers with a normal affect, so this guy is definitely making a choice to be aggressive — it was scary.