Certified Automotive Solutions - Melrose, Massachusetts

Galina Gartsman

I brought my older car in for a broken blower and to retrofit it with a backup camera. They did a good job on both but I was most impressed with the quality of the backup camera and the head unit they installed up front. They installed it in place of the original radio and it looks like it came with the car! Kudos to the mechanics there for their excellent work. I also appreciated the quick turnaround time as well as the robust communication throughout the whole process. I would not hesitate to go back there for future work.

Christopher Gambino

Professional, fair prices, great service. I went in with an issue on a holiday weekend and they had my car fixed just a few days later ahead of schedule. Very honest about what they thought the issue was, set expectations on timeline and then kept me in the loop while they investigated and repaired it.

I will be returning for any new issues my car has! They also showed me the broken parts of my car when I asked and explained how they went together because I showed interest, that wasn't required but was very cool.

Diane Hazel

My Jeep was having an usual problem with the trunk/lift gate. The team at Certified Auto was persistent until they identified the issue and made the necessary repairs. They were quick, accommodating to my schedule, had great communication and prices were fair. They also did some brake and rotor work at a much better price than the dealership. My days of dealership maintenance are behind me!

SelfEsteemArchitect

$129 for a comprehensive pre-purchase checkup. The report was detailed with pictures and the mechanic came to talk to me about the vehicle. If you need to wait there are lots of stores, restaurants and atms around. These people are wonderful and I highly recommend them.

Edward Libby

I brought my 1970 Chevy impala to certified automotive for a engine rebuild. I decided to add a fuel injection sniper efi unit to the motor. And add a new fuse block and wire the car. Jamie and the guys at certified automotive did a fantastic job. The work came out very clean and nice. Jamie kept me posted as everything was in process. The engine went to his trusted machine shop. And came back looking brand new! Him and his crew assembled the motor, added the fuel injection kit, new fuel pump. Fuel Lines and wiring to the whole car. And tuned the motor. Everything came out clean and neat. The car purrs like a kitten! About a month later I came a cross a slight oil leak from a bad gasket. Jamie took the car back right away and took care of the issue. And stood by his work! Over all I would absolutely recommend certified automotive for any old car. Or your new car! Thank you to the guys at certified for getting my impala running great!

Christian Forgrave

They wanted to charge me $800-$900 to replace my starter. Refused to use my part which I purchased from Autozone and was still under warranty, so there's $300 of the cost right there. I can understand wanting to use their own parts so they can warranty the work, but businesses order their parts from the same stores you and I would; Autozone, Advanced Auto, O'Reilly's, etc. Starter aside, that means they wanted to charge $500-$600 for labor to replace the starter that I did myself in under 1 hour. Clearly they are not interested in repeat business. Avoid unless you want to be overcharged.

J G

I recently had my car serviced at Certified Automotive Solutions, 17 Upham Street, Melrose and I couldn't be happier with the service. I have a 2006 Subaru Tribeca and got a high estimate from my dealership to replace two rear hubs and ABS sensors. I searched for a mechanic in my area who worked on Subarus and the reviews for Certified Automotive Solutions were positive so I called them. Brandon was knowledgeable and wonderful to work with and scheduled my Subaru for a free estimate. The owner and ASE Master Technician, Jaime Dovale took the time out of his busy schedule (and they are very busy which is a good sign) to put my car up on a lift and walk me through the repairs that were needed. I really appreciated him taking the time because they usually provide detailed photos with explanation of repairs needed. Jaime explained in detail the issues and also prioritized what repairs should be done first and others that could wait given my budget. My dealership never took the time to show me what needed to be fixed/replaced and why. It turns out that my car only needed one rear hub and sensor replaced, but the front lower ball joints were bad, the master window switch was failing and the radiator and hose had a leak. During the repairs, a few other issues came up but I was not surprised given the year and mileage of my Subaru and in actuality, should have been taken care of by my dealership at 80,000 miles. The team was friendly and professional. They kept me updated throughout the process. Given all the work that was done on my Subaru, I found the pricing reasonable. I highly recommend them to anyone in need of reliable and honest car repairs.

Jane Menard

I've been bringing my cars to Jamie for many, many years. I am consistently pleased with their service, professionalism, prompt diagnostic and repair of any problem. I would highly recommend Certified Automotive to anyone.
Jane M.