Car Tech of Indiana, Inc. - Indianapolis, Indiana

Tracy Ellison

ZERO STARS! This place is a waste of space. Idk if the techs are actually trained or if they are work release losers. 16 days my car was in this shop. For an alignment and fuel filter change. 16 days! Neither one of those services were completed. Their excuse is that they kept getting pulled to other cars. Ok. Cool.

Brady

This shop is top of the line with service, communication, and being there for you when you need them most. I've had my Jeep's struts & mounts worked on, needed a new radiator & hoses, replaced my car dashboard screen, and a few other engine service issues. They are great listeners and are very transparent in explaining what's going on with your vehicle. Car Tech of Indiana is extremely fair priced, willing to provide loaners if needed, and are one of the most reliable and honest auto repair shops I've been to in Indianapolis. Would recommend.

Caleb Harber

I meant to leave a review a long time ago, but it slipped my mind.

I had spent a lot of time troubleshooting our 2013 Kia Soul, due to the car shutting off, and losing power while driving.

I had replaced the grounds, the alternator, the battery, and even the ECM. I was at my wit's end, and decided to finally take it someplace.

After checking out the car, they let me know that the alternator was bad.

I was, admittedly, incredulous at first - so I called, and spoke to someone who did not do the typical talking down, and instead engaged with me on a technical level, and explained that there have been problems with reman alternators lately.

They changed out the alternator, and I was able to get a refund on the one I had installed. The service was quick, professional, and they were extremely honest.

Truth be told, they could have fleeced me, as I was ready to pay any amount to just make this problem go away, but they didn't This seems obvious, but having dealt with many shops in my lifetime, and having family in the business, it's all too common, and honest shops should be commended.

I whole-heartedly recommend them for your automotive diagnostic, and repair, needs!

Nick Jones “MF”

Let me tell you about this placem
I contacted this business to schedule some work on my truck. I got a call from Jack and he fully explained everything from labor, to the parts needed to get the job done. No hidden fees, no hidden parts, no extra surprises. Finally, an honest business that does what they say and it's done right and looks professional! Definitely will be taking vehicles back to them for future repairs!

Indianapolis Auto Spa

Can’t thank them enough for helping out with my Mazda Exhaust! Louie nailed what I was looking for, and you can tell he was just as excited as I was when I picked it up. Thank you Jack and your team!

Angela Bowman

Thank you Car Tech for rebuilding my engine in my Jeep! Car Tech was courteous, professional and on time with my repair. My jeep is running great and I greatly appreciate you getting back on the road. I am glad I chose Car Tech to rebuild my engine 🙂

redrider800

Took my 06 Acura in for a main seal repair and they discovered that my motor mounts had failed. Very friendly and professional service with accurate and upfront pricing. Thanks. Highly recommended.

Cadillac Escalade

I should not have to go to a shop three times for one issue. Everytime I had to go back they acted like they were doing me a favor when it came to pricing but I know better.

I brought it in because it wouldn't start. They assured me it was the starter even though I asked about the alternator and ground cable. I told them I had the same issue a year prior and what fixed it at that time was re-torqueing the ground cable because that dealership had already installed a new battery. The next business day after I got it back, it had to be towed right back to the shop. The brakes were not working at all and after the third or fourth time I started it with my brand new starter, it once again wouldn't start. So the second time it was in there they said the battery was no good (if they were going to go through a troubleshooting process they should have started with the battery because it's the cheapest and easiest thing to do). About two months later was the third and final time I had to take it back because it still wasn't starting. They replaced the alternator. I say final time because I don't like how they do business and won't be using them again for anything. It was very unfair and costly to have them basically troubleshoot the electrical issue on my dime (I had to pay for parts and labor all three times it was in there for the original issue of not starting).

The second time it went back to the shop was the day after my auntie picked it up from the shop for me. My brakes were completely out. They should not have let the car leave the shop in that condition, and definitely should have informed me of the brake situation. So I also had to pay for them to replace both brake lines from front to back even though I had no issues at all with my brakes before I took it to them. I also asked them to fix the carfax report because they did not do some of the things they listed. After asking them multiple times to fix it, it is still incorrect.

Shops should not try to use milage or the age of a vehicle as a blanket excuse for anything they want to charge you for. They should take the time that they're charging you for and find the actual issue instead of taking advantage. A shop should never let a car leave when it says "BRAKE" in all red letters and you have to push the brake pedal to the floor for it to stop. Thankfully I live close to the shop because something really bad could have happened to my auntie when she was driving it from the shop to my place.

I do not trust this shop in multiple ways. They should be shut down.