Brothers Custom Car-N-Truck - Westfield, Massachusetts

paul S.

I just bought my second car from Peter. Brothers Custom Car have always had a car I was looking for at a great price. Peter and his team are great. They make sure if there are any issues they take care of them before you drive away. Check them out, you may find a great deal on your next car!

Ricky

Good place to have your car serviced or buy a car.
The owner Peter made buying a car from them a great time from the first time I went there till the time I left with a great vehicle.

ммм ?.

Wonderful auto service. When I first had my car repaired here, I noticed the friendly atmosphere. I saw father and son. I saw a family business that most likely has been operating for many years. and this inspires respect and trust.
Everything about the car repair was clear and precise; all services were outlined down to the smallest detail. prices are reasonable.
I returned to them with another car and will come to them again if needed. I recommend this auto service to everyone. in my opinion one of the best auto repair shops in the area.

Isy T. B. A.

The place is incredibly well-organized and probably the cleanest mechanic shop I've ever seen. This is a great sign.

Their policy of everybody greeting you with genuine smiles, providing incredibly good coffee with flavor shots (what a great detail!), of making sure the customer is 100% happy and will remember them with intelligent kindness, kinda blew me away. Their general approach shows that they intend to stay in business and earn the repeating customers and great word of mouth they get. They weren't just charming; they had it together, too.

I'm a woman, and I'm not used to being treated credibly or like The Decision Maker around car guys. I used to wrench on my own vehicles and still like engines & cars, but not every mech can believe that. There was not even a breath of "are you suuuuure?" about these guys when I peered in, under, and all around the car. They seemed to enjoy my enjoyment instead, which is pretty cool.

The car I looked at didn't quite meet my needs, but my experience of dealing with them was top-notch. 5 stars for sure. Highly recommended.

Mark S.

Love the service here. Guys are superb and know all their stuff! Been bringing my cars here for years. Frankie did a lot of electrical work on my Suburban and he is grade A with his knowledge and expertise. Highly recommend this shop. They have Been in business for a long time and there is a reason for that.

MegRay0421 S.

I highly recommend Brothers Auto!! They are very fair with pricing, friendly, & thorough when it comes to what’s going on with your vehicle! It’s very hard to come by a good mechanic with fair prices. I am so glad my husband found them!!! Thanks so much Brothers Auto!!

Morgan S.

My family has gotten our cars inspected at Brothers for years and they've always been quick and really nice to work with. When our Nana's car needed an oil change, Alan was gracious enough to find an opening so my sister and I could bring her car in.... And on top of that, we were even able to get a light fixed and her car inspected all in one trip. These guys are professional and just as kind. Shop was very neat and we'd definitely recommend their services. Thanks again guys!

Thomas

I bought a car with a rebuilt title from Brothers in early 2022. Since then, I've put 40k miles on it with minimal issues. I've had to do some shocks, a sway bar link, spark plugs, but nothing out of the ordinary. They're definitely running an honest business. They provided me with photos of the car before it was repaired and documentation of the repair. The body was very well repaired but my only critique is that some of the interior trim was damaged. They set me up with a great set of tires and plenty of meat on the brake pads. However, it didn't look like the rotors were ever replaced. I had to do pads and rotors about 35k miles after I bought the car. The price was decent enough and I desperately needed a car at the time. I'll add that they also went to the CT DMV for me and registered the car with no hassle. So long as you know what you're getting into, I would not hesitate to purchase a rebuilt car from Brothers. I expect to keep the car for another 100k miles.