AXP South - Randolph, Massachusetts

Dana R.

My family and I have brought all of our cars to axp for years. Roger is honest and reliable. Shon is always friendly and helpful. Multiple locations makes it very convenient to get your car in and looked at as soon as possible, highly recommended!

Lovely J.

I went to this shop from a recommendation from a friend. They kept my car for 2 days and the communication lacked throughout. I kept having to call on my end to try and figure out the issue with my car and see if it was covered under extended warranty. I called Zurich and they were confused why the shop had me call and said the whole point of having warranty is to keep the customer out from being the middle man and going through headaches. It was just unprofessional in my opinion that the shop didn’t understand that. After finally getting my information over to the shop to provide to Zurich, the process seemed to be much more smoother afterwards but again, it’s the lack of communication. I always had to reach out because they said they would call me by end of day for an update and never did. My part came in after having to wait for a week and again, it’s always sorry. I didn’t see the message or forgot. I’m just glad the issue was covered and fixed but would I go back? Most likely no. I tried to give a smaller shop a chance but this is why I just deal with the dealership to avoid all the back and forth.

Manny E.

Totally awesome service. The staff was knowledgeable and courteous. Not only was my issue fixed, but the staff went above and beyond when they encountered a delay or issue.

Definitely a great experience.

DJ M.

AXP handled my car repair with grace , confidence and quality. AXP kept me informed every step of the way. I appreciate the great work and will return with future repairs.

Thank you

E T.

Exceptional customer service exceeded expectations by ensuring our vehicle's proper operation and providing comfortable accommodations while we awaited service completion. We will certainly return for future vehicle maintenance. Thank you for your assistance.

Tony P.

AXP did front and rear with new pads and rotors for my Silverado. Real quick turnaround. Easy scheduling, pickup and drop off. Transparent in the price. Excellent price too! Less than half what the dealership quoted.
I’ve used these guys several times in the past few years for mechanical repairs and they are consistently excellent

Lynne G.

Professional, helpful and honest. Customer service (which I find lacking these days) is amazing. I and friends have used AXP many times and the experience has always been positive.

Laurindo D.

I was recommended by Sals Auto Mechanic in Holbrook. It was a very good experience. I like the way the representative at the shop. I forgot his name Great guy he saw my concern. I was little frustrated that it was taking too long however but at same time it was tough job I understand why it took some time..I like the way he handle he was professional. He was accommodating and, the guys in the shop did awesome job with my truck and I’m very happy and I will definitely come back and also recommend friends and family
Great service!!