ATC Auto Truck Center Inc. - Cedar Rapids, Iowa

Jason Hall

I needed a long haul truck to transport materials and took a risk acquiring a 2001 Acterra knowing I’ve bought a 23 year old truck but I took it to ATC let them know this thing needed to be reliable. They did an amazing job going over this truck. They did a thorough inspection that they shared with me which included photos of the problems they identified. Knowing it was a large scope of work ATC and I discussed what work I could handle myself to keep the cost down. From what I can tell, their work has been impeccable. This quarter of a century old truck has been through 9 states, 1,000’s of miles, gets loaded and unloaded daily. New lift gate works exactly the way I had envisioned. Been pulled over and passed highway inspection. Through everything, one turn of the key and this thing’s ready to go to work. ATC, thank you!

Jeff Roe

Just bought a truck from Todd at this place on auction. And I understand you buy as is. However, when I called and asked him how the truck ran, he explained to me it ran excellent. As did the ad on the auction. "Gets up and goes down the road" Well it barely would get out of the yard. I should have known because his help told me it was "going to be a long ride"

The engine has a horrendous misfire to it. I'm guessing at this point it's one, if not more injectors. And the transmission wouldn't shift properly. I wouldn't even get over 55 for the 500 mile trip home. Just to name the major concerns.

At the end of the day, the transmission went out completely and the truck had to get towed.

I bought a truck on auction as is and that's fine. But some honesty and integrity when asked about it after the fact isn't too much to ask. I was told the truck was acquired through a mechanics lien. After reading the other reviews, I'm guessing this happens a lot with Todd. He screws people to the point that they just let him keep the truck. Then he turns around and stiffs someone else.

I would think twice before trusting this guy with anything.

Bob Wernimont

Bought tires, batteries, air filter, gauges and allowed them to work on my rig for 5 years.
Paid them plenty. Had to return 5 times just to get the tires right.
They had somebody replace a tire valve on my rim that they crushed the threads on. 2 pieces of used junk were screwed together for the fix. They knew we were leaving on a 1,000 mile trip and this is how they protected us on the road. The tire valve failed in 14 degree temperature the next morning.
Pomp's on 16th Ave got us right in, took off the crap that ATC did and checked all the tires and found one of the latches on my air filter was unwrapped.
Find a different place. A place you can trust.

Brandon Steffensmeier

WARNING
I brought my 2017 F250 into ATC for a frame pull. Had a truck that was hit fairly hard and they assured me they could fix it. I brought it into ATC in early March and dealt directly with Rhett (nickname is Red apparently). He assured me if anything was getting out of hand, they'd call me. I felt pretty comfortable with him. This is where that feeling ended. He never did bother to call me when the truck was done and it sat for a couple months outside. He sent me the bill per my request and did many things he never talked to me about nor did I approve.
They supposedly put TPMS sensors in, never did that. No reason for them to be doing that. Charged me nearly $500 to do so and the one TPMS sensor that was actually bad, is still bad. They never did the job.  They also charged to balance the tires, that were brand new and had only seen going on to the trailer and off the trailer. On the job sheet, it said that they had cleaned all the grounds and charged me handsomely for it. They also never did this either. I was very much over charged for every aspect of what they did, most of it not being approved by me either and many items, not ever being done and fraudulently charging me for it. .
As I was loading my truck, it blew a hose off and dumped all the coolant out on the trailer. Rhett and some others found amusement in this. Eventually they said they'd have someone give me hand with it and it took an act of God to get anyone to move. The brakes that were also supposedly worked on also did not work.
I also have a dent in my passenger door that was not there prior to dropping my truck off. My truck is also covered in heavy primer overspray from their carelessness. I'm still claybaring and buffing it off.
All in all, this was hands down the worst customer service experience I have ever had in my life. If I could negatively rate this shop, I would. Con artists is all these shady individuals are. Oh, and my frame is still bent.

Steve Rust

They take advantage of people with mental disabilities. They will charge you for work that they don't even do. They do really bad work. Never take anything to these people.

donnie dawson

Fixed our park brake on our rv,did good work and took great care of our rv. Very pleased!

Andrew Aunan

If I could give 0 I would. Had them install a clutch brake. It failed about 24 hrs after install . I've had it fixed by my local mechanic and he said it wasn't latched properly. They also didn't reset the clutch after installation. Only take your truck here if you want to waste money. They said they will refund the part cost but all labor claims must be made at their location. Really convenient. Their mechanics need better training. Don't let them train on your truck.

Joshua Toomer

I paid them 3200.00 for a 1 hrs estimate they said was a head gasket and 10 days later my truck is doing same thing, the guy threw my keys at me after I told him how unprofessional Al the whole shop was, didn't sign a receipt and don't return messages or phone calls , I have pics of before and after so looks like small claims court we go.