Ace Auto Body - Stoughton, Massachusetts

Jon L.

I had an excellent experience with Ace Auto Body while getting my 89 Trans Am repaired. They did a fantastic job, ensuring that I was completely satisfied with the work. The team was attentive and professional, going above and beyond to communicate with my insurance company to cover additional costs that were not part of the initial estimate. I highly recommend them for their dedication to quality service and customer satisfaction.

Caitlyn R.

John and his Team at Ace Auto go above and beyond for their customers! They deserve 10 stars!

I brought my Dodge Durango R/T into Ace Auto Body after I was in an accident. Ace wasn’t on the insurance company’s list of “preferred” shops; the insurance adjuster went as far as trying to talk me into sending my vehicle to another shop but I’m glad I never did!! It is very apparent that John and his Team at Ace Auto work for you, with your best interest in mind and not the insurance company’s!!

John kept me updated every step of the way while we waited for the insurance company to send out appraisers and rework their reports (he provided me with far more information on the status of my repair claim than my insurance company ever did!)

Although my Durango ended up being totaled and Ace Auto didn’t complete body work to it, John provided excellent customer service and went above and beyond to help me navigate my insurance claim that involved two insurance companies, 3 appraisers and 2 months of insurance adjusters dragging their feet handling my claim. John guided me to make sure I received a fair valuation of my vehicle, helped me research comps and valuations and helped settle my nerves when the insurance company was trying to strong arm me. He was available by phone, text and email even while on vacation, on a National Holiday and after business hours; you’ll never find that with an insurance company’s “preferred” body shop!!

When it came time to clean out my vehicle and release it to the insurance company, John and Joe helped remove and load all my belongs into the car I was driving. Joe made sure I took my ezpass transponder and carwash pass that I would had totally forgotten.

Ace will be my first recommendation and certainly my go to place whenever I need auto body work done to one of my vehicles!

Bethany B.

Not knowing where to begin or how to even start the process of getting repairs on my highlander, I did know I wanted to take it to Ace Auto body. I had once taken my Jeep Wrangler to the shop for tire repairs many moons ago and remember how easy the process was. I ended up following Ace auto body’s page on Facebook and saw how John was strictly for the customer. Post after
post John spoke about difficult claims and rightfully doing the work on the vehicles that the customer deserved. I spoke with John and asked for help starting this. John took the time, gave me a rundown on how the process works and what to expect. Taken back by the first conversation with the insurance appraiser I remembered what John said. Weeks went by the appraiser and John went back and forth not getting very far. With more helpful advice John sent me in the right direction with the insurance company. At the end of the day my number one concern was my vehicle being safe. Being a mother with a child with heart issues my biggest fear was a major impact to my child’s chest while in his car seat. This was a very realistic fear knowing the appraiser did not want to replace the tire that took the brunt of the impact along with many other parts and tests that needed to be done. Today I received my highlander back with much gratitude and appreciation for John and his crew. I feel extremely confident that my vehicle is safe. I wouldn’t recommend any other auto body shop!

Rhianon P.

I will say for my first time having to send my car to an auto body shop this felt like a white glove service. John, the owner, talked me step by step the process as well as answered all my questions & concerns. Getting the car back and seeing how they were able to make it seem like nothing ever happened. The car looks and feels as if it’s a brand new car and I can’t say Thank You enough! I would highly recommend them to my friends and family because they treat you as family.

Chris S.

From my first phone call to ACE AUTO BODY and conversation with ACE AUTO BODY Owner, John, I knew immediately that I had chosen the perfect shop to do business and start a friendship with.

John, Co-Owner Mark, and the entire crew at ACE AUTO BODY were extremely professional and easy to work with. From the the initial insurance paperwork to the final A+ product ACE AUTO BODY treated my Jeep as if it were one of their own. John was in relentless communication with my insurance company and vendors to make sure my Jeep was treated with ONLY OEM PARTS and only returned to me after every box had been checked. I didn’t have to once wander we’re the process stood. John and Mark kept me in the loop with every step through phone calls and texts. I never once waited for a response. ACE AUTO BODY is full of class and keeps their customers by their side throughout the entire process.

Into the shop. I had the honorable experience of having an incredibly detail oriented Tech. assigned to my Jeep, Steve. Whenever I visited, Steve wanted to hear my thoughts and was always inviting to listening to my opinion. Steve, went above and beyond from day 1.

Masking these OEM PARTS and detailed craftsmanship was an incredible paint job handled by Mark. Every hidden bolt, hinge, and piece were treated with just as much detail and focus as the quarter panels and doors. There is not a single drip or tape lap mark anywhere. Mark and ACE AUTO BODY asked me to find a flaw with any part of the final product. I couldn’t. If that doesn’t speak to the integrity, dignity, and craftsmanship of ACE AUTO BODY then I don’t know what does!

I recommend ACE AUTO BODY to everyone!

Shawn H.

Sadly it was determined that my car was totaled. Jay was awesome and kept me informed all the way. I would definitely use him for any future bodywork !!

Whitney D.

I was rear ended and ended up with a cracked bumper. Doing some research I found Ace Auto Body and I’m glad I did!!!
Shout out to John he helped me through the entire process, was always available and answered any questions that I had. They are experienced, professional and definitely know what they’re doing. They did an amazing job with the car and it’s as if it never happened . Thank you so much everyone involved at Ace Auto body!!

Corey G.

Ace auto body did an amazing job to my vehicle, they answered every question I had and kept me informed about everything they were doing to my vehicle. This is the place! I will take my vehicle for now on, they treat yours just like it is theirs.