Pine Lawn Dental Group - St. Louis, Missouri

Jamie

DON'T GO HERE!!!! I took my friend here for a simple dental teeth cleaning but some black guy comes out harassing me, acting as if he owns the place, asking me to move my vehicle because I'm parked in a handicap spot. I sd sir I have a handicap placement card. I also told him that my friend had a stroke and therefore cannot barely walk and i have the handicap plaque but its in my other vehicle...He sd I don't care move. He left went back inside and came out again and asked me to move. Then he has my friend to stop his appointment just to come out to ask me to move...knowing he can barley walk. I would NOT EVER REFER A DOG HERE FOR TREATMENT! They know that they are the only ones in the area to service low income patients and therefore, they take Complete Advantage of it! They need to be OUT OF BUSINESS PERMANENTLY! I'm contacting Medicare and medicaid about there suspicious medical billing practices since they want to Harrass People!

Donisha E.

Someone told me to get up very early and go here for tooth pain. I did just that. I was the first person the security guard gave a number to. He acted like he owned the place. He was very aggressive and hostile but none the less I got my Number and waited. When I was seen they did an X-ray and told me to wait for the dentist. I was then quoted $2,000 for a root canal and crown. They told me my insurance only covered 200 something dollars. They told me they’d at least write a script for Motrin and amoxicillin. When I went to the pharmacy they only had the Motrin. I wasted my entire morning by getting up at 6am to be seen here only to be turned away if I didn’t pay 2k! Which I didn’t have 2k for the dentist. This place doesn’t help the community like they say. This place is all About the money. Don’t waste your time here. Go some where else that will actually help you!

Sheila S.

Rude, ignorant and disrespectful! This is a horrible dental office, the majority of the people working are disrespectful and unhelpful to elderly people. One young lady in particular had a horrible disposition! Before touching a patient, ask for permission or say what you are about to do. Then perform hand hygiene. It’s rude to attempt to touch someone and then react in a negative manner when they do not want to be touched. Education regarding customer service should be addressed ASAP.

SYDNEY T.

I come in as an Emergency with root canal pain and also prior issues like borello orthotics leaving chipped, glue on my teeth from my braces and refusing to clean them off due to canceling my contract. The dentist lifted a weight off my shoulder and helped me regain what I felt was lost in my smile by removing it after almost 3 years. Thanking God.

Anastacia M.

This place literally sucks. For every appointment that was made between me,my bf, and my brother took 3/4 hours AFTER the appointment to be seen. This is an all day event. If ur appointment is at 9:30 u wont be seen till 11:30/12 wont leave till maybe 1. It’s constantly slow they dont care they will have 50 people jn the room appointments ranging from 8/9/10-1pm and still move slow. Terrible place honestly they need to learn when its a APPOINTMENT the patient should be seen at the appointment time. This is every day and time. You have been warned.

Kkmichelle314

I would give an 0 if I could. I am Pissed! 19/27 1st set,. wanted everything done in 1 setting. Dr. Yokely, Neva bothered to read my chart I got No Antibiotics & Tylenol 3 which I'm allergic too. Mouth went down & the teeth was so huge. Went bk in with the teeth & was told to keep them then told to bring them bk Confused! Sassy! & Passive! After the rollercoaster I made an Appt with Dr. Travis. When ask what was goin on his ass said I'll be back & her comesYokely. I had to get measured again. Had 2 diff appts to pick up the 2nd set that wasn't there when I was told to come back. 1/25 2nd wk in Jan. I only seen an assistant ( Beautiful Ppl'). The top looks like I have a mouth piece in my mouth & bottom still to big. IDC how much polident I tried using if I tried eating it's coming out. Now' my Ins isn't covering implants & I have 2 set of dentures I can't Use. Pinelawn Dental Will Be Paying For My Implants! I Lost 2,500 messing with them. Please Know I'm Coming For The Head Person In Charge. Sincerely, Kimberly Flenoid,

Priscilla B.

The only reason I'm giving 3stars, is bcuz Dr. Yokely although nice I don't think he's disconnected when it comes to Black Ppl!! Went there & I needed all my teeth pulled. I was asked did I want everything done the same day. Yes ! Dr. Y. Could've started pulling instead he waited until my Temps came in, I honestly didn't know I had 17 teeth to be pulled but I did. I asked for 15/20 Hydrocodone & Antibiotics. I was given Tylenol 3 & No Antibiotics!! It's well known that I'm allergic to Tylenol 3s. Went back bcuz the teeth didn't fit the gums made me look like a gorilla, that's how thick the gums are. I still h

Rebakkah J. (.

Shame on Google for not providing a 10-star rating option! Pine Lawn Dental deserves better: not only have they perfected dental care, they’ve improved my smile and life—they’ve warmly welcomed me into their “No Cavity Club” (a milestone achievement for a candyholic such as myself), and was even more excited than I was to reward me with a prize! I adore the staff at this place: from the friendly front desk workers to the driven dental hygienists to the passionate doctors. Never would I EVER have imagined that I would be a patient who enjoys their dentist visits. But now, thanks to Pine Lawn Dental, I look forward to my next appointment! Counting down until then⏳🦷🤍

Thanks to all the wonderful tooth fairies at my new dentist office. The 6 month plus waitlist was worth it✨