BMW Motorcycles of Iowa City - Iowa City, Iowa

robert plante

On a cross country motocamping trip, I broke down for the second time, the first was a flat tire, this was a throttle sensor problem.

not only did this team get me in immediately...of course without an appointment...and they were slammed...but they processed my extended warranty so it could all be covered. from start to finish I was back on the road in 3 hours!

amazing customer service

thank you!

Meho Ogric

Do not buy 2023 Bmw k1600 they having cold start issues. I've provided two videos of my bike having issues to dealership and bmw headquarters. Had many trips to dealership about issues nothing was solved. I recived phone call from BMW headquarters saying that they cant do anything because dealership said nothing is wrong with my bike. I spent 27k on the bike I highly recommend don't make same mistake I did.

Gregory McCoy

I was on a recent 9-day motorcycle trip and had an emergency cast-off tire put on the rear. It was enough to limp into this dealership. They put a new tire on, rear brake pads, and warned me my front tire valve stem had rotted, which they also replaced. With no appointment or call, they took care of me right away and I was able to continue my trip with only a few hours delay. I am very appreciative of the fast service. My trip continued without mishap.

Brent Weber

Great customer service, knowledgable staff and their Bikes are made of quality. Their service department is spot on. If a shop is clean and organized, that tells me they care about what they do and care about your bike too. One mechanic brings his dog to work and it stays in the shop with him. I love the way employees are treated and taken care of. Great environment.

Skip Nichols

Excellent service and attention to detail. I took my 2005 R1200ST in for 2 factory recalls, and had additional service done while I waited. A defective fuel strip was found during the service, and fixed on BMW's dime. Mechanic and others were great to talk to and very interested in me being more familiar with the workings of my bike. I will be back.

Dan Selman

I would strongly warn against anyone considering buying from this establishment on line. Deceitful is not strong enough but that’s as strong as posting rules allow. I Bought a 2013 K1300S from them on line. Being an owner of a 2007 K 1200 GT I’m aware of some of the quirks and failures of the K bikes. Therefore I did my due diligence with the sales staff and was assured it was in tip top mechanical and cosmetic condition and NO, not “as is” condition. We agreed on a purchase price and I arranged for shipment. When I received the bike I started it, put it in gear slowly released the clutch and to my horror heard the clutch shuddering, some call it a judder. Meaning the clutch has issues and, with only 20k miles. Quite sure that was the reason the previous owner traded. I immediately contacted them and was given a complete snow job. When asked what I wanted to do, I said they needed to either take it back and refund me, or pay for the clutch or, at least the materials or split the cost. They refused to consider any of those suggestions , nor offer any resolution. I told them it could not be ridden as there is no way to predict when the clutch would fail. As I’d explained at the time I had already been through this with my 1200GT
but had been reassured by them during pre-purchase discussions that there were no issues. That was a complete lie and they knew selling it long distance would prove problematic as far as any returns. They knowingly dumped there problem at my feet turned around walked away and said Tough Luck, now it’s your problem. The bike? I’ve never put the first mile on it and I don’t have the $4k it would take to fix it. It sits in my garage as a constant reminder of how unscrupulous this dealership is. Save yourself a major headache and stay away from this dealership.

Jan Hess

After searching high and low, I finally found a shop to work on my Triumph! Seriously went to all the shops I could find in Cedar Rapids and around Eastern Iowa asking of they work on Triumphs. "If we break something on it we can't fix it" is what one shop told me. I resorted to walking over to a Triumph rider at a gas station and asked him where he got his worked on. His reply, Don't take it to anyone but BMW in Iowa City! He specifically mentioned Jared. Sage advice. They mounted a tire and came in under the quote they gave me. Jared caught a couple things that need attention on his test drive and it is most definitely go back to their shop for those repairs. I highly recommend these guys for any and all Motorcycle work or even a friendly chat. Great guys! Thanks again.

Mona EL

Very friendly people, we got our bike from there.