State Automotive Repair & Maintenance - Newburyport, Massachusetts

Megan Davitt

After always having had my vehicles serviced at the dealership, I requested a quote for a punch list of recommended maintenance items from State Automotive. Apart from saving me over $1000 from the dealer quote for the same services, I received prompt replies with easy communication throughout. Everyone with whom I've interacted has been friendly and kind. Also very much appreciate the availability of their courtesy vehicle which makes coordinating a service appointment time a lot easier. An overall excellent experience and I plan to continue to bring my vehicles here for service in the future.

Alex Poeter

I've used State Automotive Repair several times now, and I've always had a great experience. Their team is very attentive and thorough. During my last visit, I had to get a new set of tires. Andrew the owner completed and shared a detailed estimate with me, which made me feel taken care of as a customer. Since I don't really know anything about cars, I rely on the honesty and trustworthiness of the mechanics. At State Automotive Repair I always feel that their highest priority is to provide an excellent customer experience and service. I highly recommend this place.

Jen Menery

I initially visited State Automotive for a simple oil change, but their outstanding service has turned me into a loyal customer. Their professionalism, expertise, and dedication to quality have truly set them apart.

From my first visit, I felt welcomed and valued as a customer. The team was thorough and efficient, ensuring that my car was in top condition. Their transparent communication and honest recommendations have built a level of trust that is hard to find.

One of the most important aspects for me is knowing that my car is safe and reliable, especially with a new driver in the family. State Automotive has given me peace of mind, knowing that our vehicle is well-maintained and won't break down unexpectedly. Their meticulous attention to detail and commitment to safety make all the difference.

I now recommend State Automotive to all my friends and family. Whether it's routine maintenance or more complex repairs, they consistently deliver excellent service. If you're looking for an automotive shop you can trust, I highly recommend State Automotive!

Diane Hanley

We had to replace our suspension recently. They gave us a menu of cost saving options to consider, which was very helpful. We have used State Auto for several years now and have been very happy with the service every time.

Carol Mondello

I actually drive out of my way to bring my car here. They've taken care of routine things as well as more emergent ones. I never feel as though I'm being overcharged, and I'm always kept in the loop on the progress. It's super convenient to be able to bring it to them to get everything done. The last time I went, I needed an oil change and an inspection sticker, so they just brought it to the inspection place for me it was great to be able to save that trip. They even helped set up a detailing appointment for me.

Christina Harris

I have been taking my car to State Automotive for years! The team is extremely knowledgeable, thorough, and so helpful. One of the things I appreciate the most is that they always explain the options very clearly (well, that and the loaner car is super convenient 🙂

P Como

The service Techs are fantastic. The first time I used them was after another garage could not figure out what the issue was and suggested I go to dealership which said the fix would be close to $4000. They diagnosed the issue and fixed it for less than 10% of what the dealership quoted. As a bonus they have loaner cars which help with those of us who are always on the go. A+ Service all the way around.

Amanda Zeller

I have an incredibly finicky car to service, but I refuse to let go of it because I simply can't find a replacement that suffices. This place knows how to diagnose any issues while listening to what I can and cannot fix at the moment (along with a repair estimate for each fix so I can plan!). The staff always helps me with a courtesy vehicle, and to call them polite, courteous, and personal is an understatement. Highly recommend to anyone who is looking for a thoughtful, detailed assessment of their vehicle. Top-notch service, incredibly reliable. Even fixed mis-repairs from another shop.