Jiffy Lube - Medford, Massachusetts

jorge mario velasquez restrepo

Es el peor lugar para cambiar el advertir. No revisan tu aire, tu líquido limpiaparabrisas ni los filtros del carro para cambiarlos. Dudo que hallan cambiado el filtro de aceite de mi carro

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Quiero obtener una tarjeta de jiffy Lube

Francisco Angulo

ATENCIÓN PERSONALIZADA Y MUY PROFECIONAL EL JOVEN ANGEL

Louis Szilagyi

Great location. Every time I’ve been here the guys have been crazy efficient and only have recommended items that were actually needed (I.e. they recommended air filter which it needed this time but not in prior visits). They seem to stay on top of all of the process to double check everything was done right. (I.E. filter, Bolt and dipstick checks). Last thing you want is to drive off with 1 of this missing.

Leah Boccaccio

I stopped by on a Saturday to get my oil changed. Staff were very friendly and helped me right away. However, they only asked me what kind of oil I wanted and if I wanted to get new wipers. I was waiting for them to ask about my filters, and I was ready to decline any of their offerings. They never asked and when I went to check out, my oil change came to $150!!!! I looked at them like they had 3 heads so they showed me the computer, where they had charged me for all new cabin filters without my permission! I am never going back here and I recommend that you avoid this place if you don't want to be scammed!

Josue Fernandez

I submitted a formal complaint to corporate about this site for leaving my vehicle unsafe to drive. I went there on Nov 16, 2024 (Saturday) and requested a brake bleed, motor oil change, and rear differential oil change as well. When my Tundra was given back to me, I told store manager Alfredo Brito, that the brakes felt very low and it did not seem safe to drive truck like that. He responded that it should get better within the next couple of days. He then tells me that if brakes are not great, then to return on Wednesday when his brake specialist is in (seems to me like they did not do anything that day). I took my truck to Midas in Malden on Nov 19th, 2024 (Tuesday) to do an alignment and they noticed that my brakes were very low. They flat out told me that the truck was unsafe to drive the way it was. I paid again for another brake bleed. The brakes were noticeably very different after this brake bleed.

I went on 12/14/2024 to speak to Alfredo Brito about this and he told me that he was going to talk to his manager to process a refund for the break bleed, as he was in agreement with me. He made a copy of the midas invoice and Jiffy invoice that same day. He proceeded to tell me that I would get a check in the mail at the beginning of January. I waited 6 weeks for this check, so I called Alfredo on 1/22/2025 to ask about the refund check. He states he needed to follow-up on it. (My impression is that he never submitted anything to his manager or corporate office.)

On January 23rd, 2025, he calls me back saying that they can't do anything about the refund, because they could have provided the service but I did not go back. I told him the Tundra was deemed unsafe to drive by another shop that needed to do another car service. I even explained to him that he had instructed me to take it back on a Wednesday (alignment was on Tuesday). I explained to Alfredo Brito that I would be submitting a formal complaint to corporate. He did not seem to care at all about any consequences for this.

edwincatracho1

Very good people work there,I just went for an Oil change and the service was great.

Alexa Rosenbaum

Extremely disappointed with this location. I arrived for an oil change before work, expecting them to open at 8 AM as advertised. The team was not there, and I waited almost 30 minutes before giving up and leaving. A complete waste of time.