Trent's Garage - Scottsville, Kentucky

jan liebegott

Wonderful job! I came off the interstate with a weird noise coming from the rear of my truck, they assessed and fixed the issue and I couldn't be any happier with their service! Highly recommend!

Ryan Poston

If I could give lower stars I would. They treated me like I was in the wrong when the dented my bumper and now my truck doesn’t run. It was when I dropped it. Just needed the brakes worked on now something is wrong with the comp… I think they’re just out to screw people over. I’ve been trying to get a hold of the boss of the store for days now and have had no response at all. Nothing. They made my wife cry and tried to get aggressive with her.

Kate Pete

It was a great place to get in quick on the positive side but just wait around for 2 hours have 1 out of 2 tires put on a dirt bike that 1 just so happened to be put on backward. They didn’t have the courtesy of calling to inform that only one tire was able to be put on (which was not done correctly just like their customer service).
Called to speak with management but apparently ain’t nobody got time for that.
It felt like losing brain cells talking to these people and trying to get them to make it right.

Richard Fowler

Revised review 5/16/2024:

I’ve had my Taurus in for several different issues. They did excellent work in 2022-2023 but things have turned toward Breach of Contract, Fraud, and Theft.

In my most recent contact to have my transmission replaced, it’s been there over six months and every time I went to check on progress, they had done nothing. In April 2024 they said they couldn’t fix it because they needed a deposit to purchase the transmission. I gave them $700 in April, but still no transmission was bought with my deposit.
Now they won’t refund my deposit or even give me my car back to take it elsewhere for repairs.
After six months with no cooperation, they’ve essentially stolen my car.

S C

Based on my personal experience and opinion, if you need a basic oil change or brake work, the service is decent. I had my brakes done here and had good experience with affordable price. My second experience a few months later wasn't great. I had a check engine light with several codes coming up. After paying them to fix the issues, the car ran rougher than when I brought it in. I decided to take a particular dealership which one lady talked negatively about that place as if to discourage me from getting a second opinion. After taking it to a dealership, I found one of the parts they put on was faulty. I took the part back to Trent's who said they couldn't refund as it was exchange only as per the vender. Honestly, I don't believe them as I've had parts returned before in other instances. When I paid for the work with my debit card, an extra fee of almost $60 was added on. The lady said it was a debit card fee, which I didn't pay before when I used my card for my brakes a few months before. If so, that would be a higher percentage for a debit card fee than usual. I paid cash to avoid the fee, but it seemed suspicious. To add, some of the mechanics aren't friendly or thoroughly explain what they are doing or think the problem is. Most information is filtered through the ladies in the office. Also, I wasn't called back in a timely manner several times for an update on my vehicle.

Jaclyn Zalewski

Do NOT go here for anything ! Left my vehicle with them so they could do a consignment sale for me as we moved out of state and it needed work done to it. They were not only supposed to fix it so I could get full asking price they were also supposed to PAY ME ONCE THE VEHICLE SOLD .
They called me a few days after someone had wanted to purchase . (
I had the title in my possession, they said in order for them to sell it they needed the title (obviously) so within 4 days they had the title . The person purchasing the vehicle was going to return once they had the title October 3rd I called to make sure every thing went well and there title had been received , they informed me it had and the buyer was going to be in that Thursday . October 5th he came to buy the vehicle . Leaving them with their cut and mine . October 6th I called to make sure everything went smooth and Debbie had informed me that she would be mailing the check Monday . Monday October 9th the post office was closed (holiday ) . I called Tuesday October 10th to make sure she in fact mailed the check . Was informed the check had been mailed and I should be expecting it within in the next few days . October 13th still no check . I spoke with Debbie and was told the check had to come from “the boondocks of Kentucky , to Pennsylvania and it would take more than 4 days “ when I asked for proof of mailing I was told there was no proof and that I didn’t ask for a receipt .
October 16th I called again , to avail only to be told the check was definitely mailed . I was given a check number and asked her to confirm the address she had supposedly mailed the check to . I called the post office in “the boondocks of Ky” and asked about how long it would take for regular mail to come from Scottsville to Pa . Was told 4 days 5 max.
Today October 20th I still have not received my payment . And conveniently Debbie is out of the office until Monday . No one else can help me because it is strictly a “Debbie question “

Be aware ! They’re crooks ! They sold my vehicle , had no intention of paying me , and now I’m out a vehicle and the money for it !

Whitney Alexandra Dayne Caudill

They over charged us for our uhaul, they parked the uhaul on a grassy Sloap where it was almost impossible to pull out and almost got stuck in the ditch. The uhaul was not properly looked over, had the wrong gas amount, no contract left in the uhaul like said, the gas was a quarter tank lower than they said so we wrote the correct gas level, filled it up to that level, wrote the mileage on a piece of paper and stuck it in the box with the key drop off, they still charged us extra for this, we where under the mileage originally estimated and again charged extra. Nice people, but they do not take care of their vehicles and do not report correct information thus overcharging customers. Be aware if you decide to use this uhaul destination.

Brittany Melton

I will never take any of my cars here again. Not only are they rude when you go in, but I took my car in for a brake pad change because my car was noticeably squeaking and/or grinding when braking. They charged like $20 to look at it, took it for a drive, and said they couldn’t replicate the noise. My car was grinding as I went down the hill out of their parking lot. Not even a week later, my brakes locked up and I SOMEHOW made it to BG so someone could actually fix them. They said that I had absolutely no brake pads left. I didn’t even bother to call and get my money back because based on past reviews, they don’t seem to be the type to admit when they messed up. I’m just thankful that I didn’t get in a car wreck due to their laziness/negligence.