Quality Toyota - Independence, Kansas

R Oliver

Needed to replace a less than 1 year old car after my wife was hit by a 15 year old driver who pulled out in front of her to turn while she was halfway through the intersection. She wanted another EV but none were available that met her expectations.

Our search took us to Quality Toyota and after reading the reviews, reached out to Levi Cranor for some guidance. He found us the perfect replacement, a plug-in hybrid. We already had one in the family (and love it) and this model was VERY difficult to find and frequently has an incredibly long waiting list. I can't believe that we found one that was available. Our timing was perfect and we were on the phone with Levi and despite the estimated arrival date 0f 12/18 (at the earliest) the car had just arrived on the lot. Levi expedited the paperwork and in no time made the process easy to complete. I am a car guy and his knowledge of the product was impressive. A rare quality these days. He does his homework.

Jamie Lawrence and Peyton Botts in finance department were also very friendly, thoughtful, and professional. They made the process quick and seamless. Not something that I can often if ever say about that experience elsewhere. I appreciate you guys and if another need comes for another vehicle, you will be hearing from me!

I would highly recommend buying from this company. For us it was well worth the drive from Kansas City.

Pramod Kempegowda

It’s a small town star. Travelled all way from Dallas to take the car and dealer rep is really good at his service and process is very smooth.

bryce saia

Quality went above and beyond to find me a 4runner! Peyton and everyone who works at Quality Toyota are first class and will put you in the right vehicle. Whether it’s on their lot or not, they will find you exactly what you want and need!

Wes Pechin

I have done business with Ed and his team for four years , have purchased four vehicles in four years and drive two hours to service my vehicles at quality Toyota . I wouldn’t dream of doing business anywhere else as they are THE best! Great people, great service and integrity id doing so. Thanks, Ed!

Judy Plymesser

Levi worked with us for at least 2 weeks trying to find the right 4runner for us. He really went above and beyond! A vehicle we thought we found turned out to be unavailable. THEN, they just happened to receive what we looking for right there at the Indy dealership. We love it! Everyone there was great to work with...Ed, Ryan and Peyton were also very professional, friendly and good to work with. Highly recommend. Thanks guys!

Kenneth Smith

When other dealers would only try to sell me their on the lot inventory Quality Toyota went above and beyond to find me my exact Tundra Build. Very easy process with straightforward communication. If your shopping for a Toyota this is the place to go.

Darline johnson

My mom has a 2002 RAV4 she had it in the shop about 2 years ago to get fixed and it never got fixed it was there for a year and it’s still not fixed some people told her the motor is no good now do they care no they don’t what ever they did the oil don’t go through the motor they should of never took it to them for a oil change all of this happened in Independence Kansas

Christopher Ortolani

Levi, my salesman was terrific! Hands down, one of THE BEST experiences I’ve ever had purchasing a vehicle at a dealership. It was fast and efficient. I 100% recommend Quality Toyota. Very honest people that want to make sure you, the customer, gets taken care of.